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Reviews for Overhead Door Company of Klamath Falls
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Do not buy doors from this company. Shoddy workmanship, motors that dont work, rude and lazy office lady, that could not be bothered to communicate with us. We got ripped off big time.
Excellent customer service Came and fixed a switch, (less than 10 minutes) No charge. Will definitely buy from them in future! Thank you
Called three weeks ago to get a bottom door seal for my garage door. No follow up at all. I called and they said part not in stock and they would order and call me to set up a service call to install. Three weeks later and no call from them. I can get the seal on Amazon in three days so I guess they just don't want to be bothered. I will call elsewhere.
Extremely happy with their service. Came out day after I called, got a temporary fix in place until parts are available in about an hour. Very reasonable rates as well.
Fixed my issue very quickly. He didn't have the part needed to fix it right away (old door/part), but at least was able to close the garage door. Came by the next day & fixed it. Very reasonably priced. Thanks Jim!!!!
We were house sitting for friends when the spring that assists the garage door opened broke. We thought there had been an explosion, it literally shook the house. We called and explained what happened and they quoted me a price and said they would try to get out the next day (30 minutes out of town). The next day, by lunch, the job was done and it was 1/2 the quoted price. Don't go anywhere else in town for garage doors!
Overhead Door Company told me they would charge me an hour of work and a small amount for parts for repairing my garage door. They charged 1.5 hours at $105 an hour. I could have almost bought a whole new garage door for the amount they charged me. Should have just done it myself. Lesson learned.
I called for a service appointment and they got me in right away. The service person contacted me by phone within 20 minutes and was on his way to my house. The service and information provided was excellent. Completely trustworthy. Highly recommend this company.
Excellent they were very professional and had my order in there wharehouse so there was no waiting Services Rendered: 2 new garage doors
Sean was very punctual and called me before heading over. Sean was very friendly and professional and fixed the issue with my garage. Thanks! I will definitely call these guys again. Services Rendered: I needed my garage door fixed and they sceduled me a few days out.
I started by calling another company because they had installed the original door. When they were unresponsive, I called Overhead Door. I explained we were trying to leave on a trip and not being able to open the garage was a huge problem. They were able to schedule a crew for the next day ( I had already waited a week on the first company). They were early getting to us which was wonderful. When the crew got here, they had all of the parts they needed and set right to work. They were done in an hour. The price was the same amount quoted to us by the other company. If we need work done on the garage door again, I will certainly call them. Services Rendered: Replaced the spring on the garage door.