Want to know how much the job should cost?
Select one of the options below
Is this your business? Claim Here
Door installed in one day. Price as advertised. Fit perfect and as agreed on (my RV fits perfectly). The young men that did the work were VERY friendly, professional and polite. There's a reason we used Valley Garage Door when our house was first built in 1992.
Very pleased with this Company. Garage door tried to disassemble itself upon opening. I thought it was toast. Called Valley Garage and repairman came out next day. Repaired it quickly and added better roller supports. They do good work. I recommend them.
They good. Brandon fixed two springs lickety-split and I didn't pay an arm and a leg.
Recently purchased 2 doors from them . I had a contractor install on a new building. I was having trouble programing both so I called to see if they could come to program them.... no such luck, very dissatisfied with after sale service.
We had a good and a bad experience. Good experience was emergency repair and bad experience was the replacement of damaged door panel. It took weeks and a threat to refund my deposit before it finally got the panel replaced.
Had them come over to troubleshoot problem with our garage door. He did everything I had already done. The repairman was able to see what I'd been attempting to repair, readjusted the things I had already done and when he was stumped called the owner for assistance. All in all they gave it their best shot. I discussed at length after the original visit with the owner, and have more things to pursue before giving up and replacing the unit. While they didn't fix it, I'm happy with the follow up I received.
Valley Door has always been our go to garage door place. We had a glitchy I-drive that our contractor put in our spec house and Ron or his guys would come out and fix it right away. Always great service and friendly employees!
Paid down deposit for two doors the week before Thanksgiving...still don't have doors. Have been told multiple stories about them being behind because of a crew member falling off ladder, snow in Portland, the holiday season, etc etc. Each time a new story. Crew came over with a random door, that wasn't ours, to install and it mysteriously didn't fit (after only being given maybe 12 hours notice of their arrival having to take time off of work)...we will be back Friday with the right doors..again take time off work...they didn't show or call...excuse was the distributor was so far behind that they had to personally drive to Portland to pick up some doors but they couldn't guarantee our doors would be part of that pickup. Asked for refund was told they had to send check from Seattle so it would be a week or so to get refund...we will see if this even happens. Very bad customer service. They never contacted us to keep us updated we had to call them and then made to feel like we were imposing on them each time.
