Anonymous Review
Published:8 months ago
We bought our house in 2021 and it had an installed electric garage door mechanism of an unknown age,
and it just stopped working on the side of the garage we use yesterday. Jerry, our technician, was very communicative. He was able to come out next day. He was timely and professional. He explained all of the repairs thoroughly and did not get annoyed with all the questions I asked him. The price was expensive, but I'll be fully transparent and say that I have no clue what it should cost! I just know you don't f with electric garage doors unless you know what you're doing. Ours had snapped on one side (we heard a loud bang a couple nights ago and had no idea what it was, well... that was it), so i guess that price was to be expected. Overall I'm very happy with the experience that he provided. I feel that he was well able to pinpoint the issues and fix what was needed without going overboard. Excellent. I will call again if needed and trust them if we have any issues.