Review from Duncan M.
Published:almost 8 years ago
I called several places and it was a Friday afternoon, and I was backing out, I didn't hit the door with my car, but something I didn't have tied down properly, fell into the track and destroyed the track. I couldn't close my door. It was jammed in the open position and I have a lot of stuff in my garage that I couldn't secure.. I called numerous people and they said they could come out next Tues or Wed. I had hesitated calling Overhead Doors because I assumed it was Friday and they were probably busy. But I was desperate so I had to call them and it was around noon and they said how about 2 o'clock. I was stunned, regardless of how much they charged me, I was happy to just have someone come out and look at it in such short notice. Everyone knows they are number 1, they've got more experience on this stuff. Sure enough, the guy they sent to do it took care of it in less than a half hour. It was just jammed in a position that I physically couldn't get it undone. He took care of the whole thing and lubed it up and gave me some tips on how to make it last a little bit longer. He charged me $100, and even if that seems like a lot, I would have been happy at $200. But to get a call on such short notice, and he did have to put some materials in it. Part of that $100 was labor and some was materials. One of the large pieces was bent badly and he didn't have the part on the truck but he was physically able to straighten it.
Services Rendered: It was an emergency repair.
Garage Door Handbook