Reviews for Precision Garage Door of Mid Michigan

Review from Mike L.

I will not use anybody but Precision. A few months ago they replaced all 3-garage door openers. Today they replaced an overhead door on our shed. Eric Furlow was our tech and did a terrific job. He was on time, job was done quickly and correctly. He was super polite. Services Rendered: Garage door openers AND garage door replacement for shed.

Review from Vickie B.

Brian is very knowledgeable and a pleasure to work with. He gave me advice about my brands of different openers I have along with how to care for it.

Anonymous Review

Steve Wells and Eric H. We're very professional and quick with the work they did on our garage door! I appreciate the great work and service that was provided to us!

Anonymous Review

Wonderful experience, fast professional and courteous. Jon Lyons installed my new garage door. Explained everything and how to do my maintenance. Highly recommend Precision garage door.

Anonymous Review

Daniel was a true professional! He answered all my questions, and did a great job of explaining a differences in features and benefits between doors to help us make the right choice. We couldn't be happier to be doing business with Precision Garage Door.

Review from PAUL H

Very timely. Arrived on time. Was told 1 1/2 hour job. Finished just under that time. Very professional and personable. Cleaned up their mess and hauled away the old. Will call for the other door and recommend them to anyone.

Anonymous Review

Absolutely a great and reputable company. After I had originally hired A1 Garage to replace broken springs and new drums, A1 botched the project and charged me $1500. Springs and drums were replaced, but door opener would no longer work, and was told that I needed another $500 in bracket replacement to correct the issue. I then called Precision Garage Door Service, who had me up and running within two hours of the technician (Steve) arriving. Steve even filled me in on everything that he did, and how to maintain the excellent work that he had done. VERY satisfied!!! Call Precision if you need any Garage door service...they are honest, and follow-up from start to finish!

Anonymous Review

My garage door broke--trapping our car in the garage. Precision Garage Doors' Tech Steve Wells came out within an hour of my call and had the job done within 3 hours of my original call. Very impressed with the responsiveness and professionalism. Would recommend and hire again.

Anonymous Review

Precision Garage Door has been wonderful. They've been very professional. They got to us promptly in the middle of winter. The product is great. And Eric, our installer was quick, smart, and charming.

Review from Joanne G.

Our door malfunctioned and Precision Door was here within the hour. Jesse was amazing. Knowledgeable and so efficient. I would highly recommend not only their technicians but their customer service was top notch.

Anonymous Review

I would highly recommend the services Precision Overhead Door Service. I needed full garage door and system replacement. I was very impressed with installer, Cesar Velasquez. He was professional, courteous, and efficient. He then took the time to explain everything I would need to know about my new system.

Anonymous Review

I had a wonderful experience with Precision Door. My first appointment was scheduled and technician onsite less than 12 hours (non-emergency appointment). I was provided all of my options and questions answered. Steve Wells was the technician who installed the new garage door. He did a great job and answered any questions I had. Steve was friendly and helpful.

Review from Alex L

Review from Wolfgang B.

Daniel Duvall was very efficient and provided good service fast. This was a great experience and we think we have now a product of good quality.

Review from Thomas G

Review from Mark J.

very prompt response. technician Dan Duvall was knowledgeable, personable and very fast! the price seemed high but the service was terrific!

Review from Robbin M.

We called late in the afternoon with issues with our garage door equipment. They scheduled Jessy to come out. He installed some new equipment, programmed and instructed us on it. Great experience. Thank you.

Review from Brian H.

Daniel arrived early for the appointment, made a quick assessment of the situation and quickly came up with an estimate. The work was done quicker than expected, for the exact price quoted. He made sure I was completely satisfied with the work and how it operated before he left. Services Rendered: Replace 2 torsion bars and springs.

Review from Nancy H

Review from Joseph M

Review from Douglas C

Review from Amelia S

Review from De A

Review from Mary L

Review from Brian H.

He arrived early, the repairs took less time and were less costly than the estimate. Great Job. Services Rendered: Spring replaced

Review from Claud B.

Our garage door was starting to sag in the middle while closing. We called for a repair estimate. The guy came out, spent two minutes looking at the door and told us we need a new door and it would be about 5 grand. We almost financed it. Instead I decided to have someone else look at it. Turns out a 30 dollar strut fixed the problem. Took about 15 minutes to install the new part. Point is, they aren't interested in fixing garage doors, they only want to sell new ones.

Review from Robert G.

I loath the fact that I even have to do this...but I engaged Precision Garage Door to fix a broken spring. The appointment process is great, the punctuality to appointment was spot on, the technician couldn't have been nicer; the problem is in the way they go about assessing your need. Upon arrival, Tim and I had a conversation about the problem and he set expectations that other things may nee to be done. I attempted to redirect his expectations by indicating that we are "fixing springs today", but go ahead and write everything up for further discussion. When he completed the assessment, he showed that the lift cables were near end of life, the roller bearings were done and there was a crack in the top rail of top door panel (requiring a complete new door). I reiterated the mission of spring replacement. I further indicated that PGD was my first call and so far I am willing to have them do all the work at some point. Tim told me that if I don't do everything today that he WON'T do any of it. This is the use of scare tactics and coercion to achieve their goals to maximize "per call rate". In addition, I learned that the techs work on commission further motivating them to push the invoice total. I am not going to say whether you should engage their business, you need to determine that for yourself. For me, this is not how I do business.

Review from Kris C

Review from Kristina T.

Do not call this company for a repair unless you plan on replacing your entire system. We called for a simple repair and the technician told us that we needed a whole new door, when all we needed was a spring. They wasted our time, wouldn't work with us to help open the door to at least get our vehicles out and we will NEVER use this company again. What you read on their website is false and misleading. We called another company, they arrived within 30 minutes, opened our door and will be back first thing in the morning with the part we needed. Very, very disappointed with this company. Looks like there have been many, many unhappy customers, and we're adding to that list! I'd give ZERO stars if I could.

Review from Tim H.

Needed a garage door replaced quickly. Every other vendor could not do the job until next spring or summer. Called Precision Door and had a new insulated door in a custom color installed within two weeks. Justin and Jamie were professional and fast. Justin explained the limited maintenance required and was very precise in adjusting the garage door opener. This was superior product and excellent service. Services Rendered: Replace garage door.

Review from Ed C.

Great! Daniel fixed the problem, inspected the door, suggested and performed one additional service. Very knowledgeable and professional. Plus it was a weekend and he was able to get here within a few hours. Services Rendered: Overhead garage door off the track.

Review from Ron C.

Took 3 trips and it is still not working to my satisfaction. Mostly the fine details, bad nail holes, bottom seal never expanded appropriately and trim rubs and is bowing. Services Rendered: replace garage door

Review from Glenn G.

I'm dispirited by the whole process. And I rarely leave negative reviews. But the company sent a survey and they aren't yet done with the installation. The doors were ordered about 9 months ago. They were Installed a few months back but they couldn't get one of them properly connected. Also, they came without the decorative window pieces and hardware. So.... We waited for another 3 months because they wanted to send out a new head unit. The tech returned today without the correct hardware and without the head unit. So we waited another hour (during the middle of my work day) for him to get the new unit. (Never mind the hardware stuff. It will be here tomorrow?). But now neither door connects to Wi-Fi as it is supposed to. I'm sure it is a good product. But sheesh.

Review from Barb C.

Quick and reasonable estimate, the work was done quicker than estimated. Install day went without any issues and the employee went over care and answered any questions.

Review from Dave D.

Steve W and Jessy were very good. They explained (in terms we could understand) what the issues were, how they could fix them and proceeded to do the work as agreed to. The door, remotes and outside keypad are all working perfectly. Nice job men. Services Rendered: Garage door issues

Review from Judy W.

Could not repair. Sold me a new door and opener. Hopefully, will be installed next week. I had to pay a deposit. Services Rendered: Repair door opener

Review from Dell B.

Awesome. The worker was very polite and professional. Would love to have him back again for the next garage door repair or replacement! Services Rendered: New torsion spring

Review from Fred F.

Excellent work!! Professional and friendly. We love our new garage door and opener—so quiet!! Steve did a great job!! Services Rendered: Garage door installed