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There is a very great reason why this business receives glowing reviews! A few weeks ago the original two-car portion of our three-car garage doors finally went off its tracks and collapsed! My husband contacted the owner, Larry, at Upright Garage Door Services. Within a day or so Ryan came over to our house and gave us a reasonable estimate. Ryan was able to close the damaged garage door until it was time to replace it. The garage door was beyond saving. This was the original garage door of our 1996 Henderson home. A little later, Mark brought in the new garage door. Mark was polite, efficient, and very professional. The whole job of replacing the garage door and the tracks was completed in just a few hours! Our garage door is fantastic now!
I commissioned upright garage door services for replacing a metal strip on our garage door that got bent when the garage door wasn't properly closed. I had an appointment in no time, the time frame for arrival was reasonable, and the employee showed up on time. They quickly figured out the problem and recommended replacing the metal strip with one that would reach from one side to the other and informed me that it was a commonly known problem with that type of garage door. The metal strip got ordered and about two weeks and another appointment later, the garage door was professionally repaired to a reasonable price and in a short time. If we run into a problem with the garage door again, I definitely know this is the neighborhood company to call again. Their service and communication was excellent.
One word: EXCEPTIONAL! The customer service is top shelf, their team is amazing, their prices are very fair and their work quality is incredible. Amazing old school feel to this business as Mark (and the entire team) treat your home like their own. And they're fast. I'm a customer for life.
Such a nice company to work with! Our garage door had a problem a while ago, Larry with Upright Garage Door was able to diagnose the problem with me over the phone and give me an estimate. Mark came out and replaced the springs in about 15 minutes and the door runs like new! I highly recommend Upright Garage Door. They were fast, pleasant, and about half the price of the company I originally contacted.
Second time Upright has been to the house! And so nice to get a thank you card!!!! Very happy with their customer service.
I give Larry a zero ! Hung my grandmothers garage door 3 inches short with a big gap! Said nothing he could do and spit a loogie in the driveway and left
So our garage door opener went out..well not completely but it was acting erratic. We had a Home Depot Chamberlain and we were replacing it with the same. So we called around asking about installation prices ...that's how we talked to Larry. He told us those openers were crap and would continue to break but he'd put it in if we wanted. He suggested we get a Genie PRO (not the one sold at Home Depot or Lowes). It was considerably more expensive so we had to think about it. We decided to go for it. We brought a belt drive, internet based opener. Mike installed it with no problems but when I went to download the app & add the opener, it wasn't loading on. I rebooted my internet ... problem solved! We LOVE our new garage door... it is SO quiet and smooth. Thank you Larry & Team!
PLEASE STOP looking anywhere else!!!!! Upright Garage Door Service is the most honest and friendly company to deal with. I don't know much about garage doors ALL I know is mine wasn't working. I did have a couple of outrageous quotes, from two other companies that came out to my house. One gave me a quote for $945.00.WOW!!! Charging me for things that I didn't need! I called Larry at Upright, he told me he could have someone come to my home the following week. This is the part I ask you to be patient with them. They are a small company, So they're schedule might be tight at times! BUT SO WORTH THE WAIT!!!! Ryan came to my home and fixed my garage in 20 min, he charged me $140 and he had my garage door working like a charm! =) He took the time to actually check my garage motor instead of assuming that I needed a new one. Checked and fixed my rails and coil. Upright knows what they are doing, and they are so Honest and Fair. If you are looking for repairs for any issues with your garage Stop looking!!!! I will not ever hire anyone else for my garage issues. I don't normally write reviews. But I also don't believe people should be taken advantage of by these bigger garage companies! Thank you UPRIGHT!!!!
PLEASE STOP looking anywhere else!!!!! Upright Garage Door Service is the most honest and friendly company to deal with. I don't know much about garage doors ALL I know is mine wasn't working. I did have a couple of outrageous quotes, from two other companies that came out to my house. One gave me a quote for $945.00.WOW!!! charging me for things that I didn't need! I called Larry at Upright, he told me he could have someone come to my home the following week. This is the part I ask you to be patient with them. They are a small company, So they're schedule might be tight at times! BUT SO WORTH THE WAIT!!!! Ryan came to my home and fixed my garage in 20 min, he charged me $140 and he had my garage door working like a charm! =) He took the time to actually check my garage motor instead of assuming that I needed a new one. checked and fixed my rails and coil. Upright knows what they are doing, and they are so Honest and Fair. If you are looking for repairs for any issues with your garage Stop looking!!!! I will not ever hire anyone else for my garage issues. I don't normally write reviews. But I also don't believe people should be taken advantage of by these bigger garage companies! Thank you UPRIGHT!!!!
The large coil/spring on our garage door broke, and our property management company uses Upright Garage. They got in touch of me very quickly and were able to get a tech out to me the very next day. My husband travels a lot for work and I have young kids, so it is a safety factor for me, so I was really appreciative. I spoke to Larry on the phone and he was super nice and very helpful, just a down to earth great guy. I forgot to get the name of the tech that came to the house, but he was very kind and courteous and had the job down in less than a half hour. I also appreciate that they give you a reasonable window of time 2-3 hours instead of other companies that expect you to stay home from 8-5 (and then sometimes don't even show up!). My garage door is working great now and I would highly recommend Upright Garage! Great company, great people!
Have used Upright three times and every time I have found them to be very helpful in triaging the issue and giving me options at different price points to remediate the problem. Very honest and fair.
I recently purchased a house and needed the garage door serviced. The previous owner had a sticker by the opener with this company's information so naturally that is where I started. I am SO happy that I did - Larry came out and serviced it so it is in working order and ultimately we decided to have him replace the whole thing so they'll be back next week. Very happy with their professionalism and availability. Thanks!
Without a doubt the most honest company I have ever delt with. Friendly service and always willing to give you honest advice. Have delt with them 2xs. This last time was for a garage door issue. Tech said that opener was old and parts are no longer available but said opener might still be working 5 years from now. Not once did he try to up sell me or for that fact try to sell me a replacement. I asked him how much I owed for the service call and advice and was told FREE!
I have used Upright Garage Door for several decades when I have a need and have always been more than pleased! I love supporting family owned and operated businesses. They are kind and fair and "good people"!! I just referred them to a new friend this week and will continue to support them.
This is our first time to have our garage door serviced by Upright Garage Door and we're very impressed. I called their office and Larry answered, he is fun to talk to. I knew right away that I can trust him. The next day, Ryan came. He's friendly and an absolute professional. He is all work and no play. He examined the garage door, went to his truck, and got all what he needed. He worked on the door and within minutes, the garage door is in motion again. Wow! My husband respects this guy because he is direct and very knowledgeable. Their price is reasonable unlike the other guys. We intend to be a valued customer of Upright Garage Door Services and we'll recommend them to our family and lots of friends. Thank you very much, Ryan for a job well done! You're the BEST! Rose & Allan
I had my garage doors repaired a few times with this company. Always prompt with replies, Mr. Larry gave me his honest evaluations and solutions, and Juanita who's in the office is just so nice and helpful. So used again to install NEW garage doors in our new place and again the experience is just absolutely fabulous!
I called last week after being referred by a mom group and was told they were great. The next day Larry came out and in minutes told me exactly what was wrong. No bs, no money gouging just straight to it. I kind of already knew my motor was 20 years old and it was probably time for a new one so I had checked online and I was looking for a descent one roughly $200-280 not counting the installation. Larry told me to use what they had (genie)and came with 10 year warranty. You can tell he knows what he is doing. $325 for a whole new motor, 2 openers, cleaned up the mess of old wired and installing it all. I was very pleased with his customer service and work. Don't doubt a word he says and let him take care of your garage door needs. Thanks Larry!! Also Juanita was the one setting the appointments and she was also amazing. Great team.
Fast, same-day service. Juanita was a sweetheart and Larry was awesome! Wealth of knowledge and helped out with little things like disposing of a massive (unnecessary!) bar from our garage and setting up a garage remote we had. I definitely will recommend their services for anyone who needs it!
Very, very good. Very professional outfit to do business with. Only wish we had more like them in LV..Both the office staff and the installer were first class. Services Rendered: Replace garage door opener motor
They were very responsive, gave us a quote and a time to install and all went very well. We have used them in the past and highly recommend them. Services Rendered: We had a new garage door installed.
hey arrived on time and quickly repaired the problem. Services Rendered: Fixed garage door that was out of alignment.
Called Juanita inquiring about pricing and she was rude and impatient. I said goodbye and hungup.
Wonderfully! Ryan gave me back my garage & the ability to park in it! :) Services Rendered: Fixed my garage door!
I referenced the monthly Angie's List book to select a provider & selected Upright because of their years of experience listed. When I called they were helpful in offering suggestions, checked their schedule & advised they would be out the same day. They arrived at the promised time, identified the issue and resolved. This is a family owned & run company the responder talked to me about my existing unit and suggested replacement but created no pressure. I was very satisfied with response and resolution. Services Rendered: Garage door would not close & it of course was an emergency because I need to get to work
They are excellent. They are very reasonable and very honest. I've been using them for about 15 years. They are just absolutely fabulous. It's a father, son combination and they are very dedicated. I can't say enough good. They are probably one of the better companies I've worked with in the valley. Services Rendered: We were having problems with airplanes coming over at the air force base so they came over and just helped us with that.
This are my go to guys. They are always an A. Services Rendered: I used Upright Garage Door Services to install another electric door. They have also put in a whole new system, key pad and repaired panels.
The door wouldn't open. Larry replaced the broken piece. He said we would need new rollers in the future. We decided to have them replaced now. He did a great job. Services Rendered: Repaired garage door.
Excellent, very efficient friendly and helpful. Would highly recommend this company. Services Rendered: Replaced door opener
