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We had them replace one octagon window, and one basement window. They came, took measurements, and wrote an estimate. We agreed on the timeframe for the install. They called to notify us of the install time and date. Two guys came at exactly the time specified. Each guy had a window to remove and replace. They worked quickly and efficiently, with minimal damage to the house. At then end of it all, I have two new windows, perfectly installed with insulation and caulking. No mess left behind. No mud or snow tracked into the house. No last-minute changes to the agreed-upon price. These guys know their stuff, and I would recommend them.
Hess was the only place locally able to help replace this original arched door on my house built in the late 40s. What a difference it makes both inside and out. From start to finish, the experience was very good. Salesman was knowledgeable, install crew was friendly, quick and clean. Couldn't have asked for a better experience or product. It wasn't cheap, but I certainly got what I paid for. Thank you Hess! Very happy customer
The Sales team was professional and not pushy. The installation service team was excellent at their job and they completed the job quickly. An added bonus is that Hess ordered and installed the sliding door sooner than expected. Overall, Hess's product was a better door than what other vendors proposed for a better price point. Very happy with Hess!
Hess Windows is awesome!!! We had all of are windows replaced and LOVE them. They arrived on time, installation went great and they even cleaned up!! Thank you to Mike, Steve G., Brady, Carlos, John and the rest the team at Hess Windows, we couldn't be any happier with our purchase.
The windows and doors were installed as promised. The craftsmanship is awesome. So happy with the work and our sunroom is shaping up. Thank you to everyone at Hess Windows, definitely worth the wait. We will contact them for our next project.
Hess did a fantastic job with my patio door install! I have a old brick home so lots of unexpected things can come up when you start taking things apart; we had some twists and turns but they knew exactly how to resolve any issues and didn't hit me with any change orders. When scheduling they were very understanding of my wonky schedule and when I called saying I was available they were able to get me in ASAP! I have a few other doors and windows that will need replacing and I plan to continue to use Hess in the future!
We're so happy with how our new window and door turned out. The installers were very careful throughout the whole process. Our house is so much quieter now and the temperature in the foyer is much better with the new front door. Thanks for a great experience!
Jim and Mike from Hess Windows were great! Professional, punctual and neat! This is the second time in two residences I have used Hess Windows and Doors. Matt and Matt G. Are very informative I will recommend to anyone I know who needs windows or doors and I will definitely use them again in the future. Thank you Hess Windows for all your professional assistance!