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I'm writing this early - new door was just installed. If things pop up as the door ages, I'll update the review. It didn't take long at all to get the door we chose and since it would take a little longer to get, we got our 2nd choice and like it better - really). I had to learn about garage doors. (I replaced the opener the first day we moved in here with a LiftMaster and it's great - will be six yrs old in June.) Opted against windows because in these political times, I don't want anyone to see what we have), R factor insulation (is it worth it ... I don't know yet), metal and door thickness are important. We went with the lowest end door with upgrades (Lincoln 3000 (2"thick vs 1 3/8")) with what appear to be better. People complained about rodents chewing some of the vinyl so we'll see how it lasts. I looked at Lowes and Home Depot and didn't trust either. I know if they come out and measure, if a door won't fit, you still pay for the measurement. Found Old Forge (on Yelp first then Next-door second). All reviews were decent. Kim (if I have your name wrong, let me know) came out quickly, was very sweet, explained everything. Installation went smoothly. Someone on Reddit recommended another local company (Haas) that also had decent reviews. We were happy with the communication from Old Forge, the speed, Kim's knowledge level and we don't feel ripped off. That happens too much these days. My biggest concern is the reviews are great and they're for repair jobs. We'll see how the garage door does.
Prompt, friendly, reliable service. Blair knows what he's doing. Honest and responsible.
Called Blair on Saturday and he came on Sunday morning. Fixed our door in 20 minutes including greasing and adjusting and re attaching the header board. Best contractor experience ever.
Called after 5pm on Friday because our garage door was broken. They scheduled me for Saturday morning, they showed up on time and fixed my garage door in an hour. I would definitely recommend them, very friendly and easy to work with.
My spring broke on my garage door and I needed it fixed ASAP. OFGDS was very quick to respond and to setup a date and time. Blair came and fixed the springs and swapped out the rollers too, which he recommended. I'm very glad that he did, my door is more quiet than it ever was! The service was very quick, he was very communicative and gave a great price. I had a great experience!
Old Forge did an awesome job of fixing my squealing garage door. James was quick, efficient and friendly. I will definitely call them if I ever need a new garage door.
Big shout out to Blair and Old Forge Garage. Our garage door opener broke on Thanksgiving day, and I called them first thing this am. He fit us in today, assessed our problem and had the parts to fix. It's 4:30 pm and our door is working!!!! So grateful for his great work and commitment to getting our job done today. We got a 1yr guarantee on the work too, so......meet our new go-to garage team! Great job Blair
Needed help fixing a door for my attached shed. I spoke to Blair, who was friendly and able to get an estimate appointment quickly for me. Tim was the technician who came out to inspect the door and give me the quote. He was very friendly and also thorough with his explanation of what would need to be repaired and how much each item would cost. He suggested a few improvements as well to make the door also safer and sound better when closing. He also pointed out a potential issue with my car garage door as well (which I didn't originally call about). Tim was able to make the fixes on the spot (I didn't need to set up another appointment, which was great). The price seemed reasonable and my shed door is working perfectly now with barely any noise thanks to Tim's recommendations/fixes. Would definitely recommend these guys.
Blair is extremely friendly and pleasant to deal with and was very patient in answering all of our questions prior too, during, and after installation of our garage door opener. He installed a top of the line, very quiet, belt drive garage door opener with all of the bells and whistles: motion detector on/off light when you enter the garage, security camera on the unit in the middle of the garage, auto sensor which stops the door from closing if something is in the way, two remote controls, keyless entry, and probably other things which I forgot now. The price was very reasonable too. Installation took about two hours since he was alone. I was very happy overall with the job and the product. It's very quiet. It's also guaranteed and Blair told me to give him a call if anything goes wrong and he'll deal with it. This is a small business that I was happy to use and highly recommend. Give them a call if you're looking for a new garage door or opener!
Been living here for about a year and the garage door opener has been acting strange. Of course it was time to replace the opener, springs and lubricate all of the moving parts on the door. Just had not gotten around to it. Tuesday, the opener would not open the door. The door was difficult to open while disconnected from the opener. Because I neither know the year the opener was installed nor the year the springs replaced, I decided to just have all of it done. Tuesday afternoon, Yelp led me to Old Forge and a "Request a Quote" through the app. Blair contacted me back within minutes. After a brief phone call, we agreed to have the opener replaced, the springs, replaced, and the rest of the parts lubricated and serviced. He was out first thing Thursday morning and completed everything within a couple of hours. Blair advised that he didn't think the springs needed to be replaced and did them anyway because I was insistent. He saved me a little by also reusing the existing number keypad outside. I appreciated the honesty. Two days after I contacted Old Forge, I have a new working garage door opener and it has never been quieter. After Blair left I was able to download the app for the opener and get everything hooked up to our phones and tablets.