Reviews for Whitehall Door

Anonymous Review

I would like to express my utmost appreciation to Whitehall Door and specifically commend their exceptional field manager for the outstanding service provided. A few months ago, we had a new garage door installed by Whitehall Door, and the craftsmanship was commendable. Recently, we encountered an unexpected issue with the garage door, and Whitehall Door's field manager went above and beyond to address it. Despite the challenge posed by our vintage garage structure, the field manager's dedication was evident. Not only did he efficiently fix the garage door problem, but he also opened a sealed window that had been inaccessible for three decades. This level of commitment and resourcefulness showcases the exceptional service and genuine care provided by Whitehall Door. Their field manager's professionalism, expertise, and kindness left a lasting positive impression. We are grateful for their prompt response and exemplary service, and we highly recommend Whitehall Door for their outstanding workmanship and customer-focused approach.

Anonymous Review

My garage door spring broke, essentially "trapping" my car inside. I called the office and a courteous woman scheduled an appointment and also called me right before WD came. Despite several inches of snow a kind, pleasant repairman was out to fix it within a few hours! Thanks!

Anonymous Review

My garage door would not open this morning at 9:30 and I called them. They had somebody at my house by 12:50 and the repair was complete by 1:40. The tech made the repair and then lubed both doors and I had my garage back. Great job and they have a new customer.

Anonymous Review

Father-son duo Paul and Paul Michael came by to service our doors. The doors didn't seal and when opened, woke up the entire neighborhood. Now, the doors glide up and down with barely any noise. Paul and Paul Michael are professional, kind, and very knowledgeable. They taught me how to do simple things for the garage doors to save some service calls. The company is fairly priced and both the owner and Paul went over EVERYTHING with both me and my partner. HIGHLY recommend and will definitely be using for all of our garage door needs!!! Wow wow wow

Anonymous Review

This company is FABULOUS.... From the initial phone call for service to the completion of the repair. Marcus is a top notch service repair man!!! Polite, respectful, a pleasure to talk with and explained everything. This is the company to use for garage door repair !!!! God bless and thank you Marcus !

Anonymous Review

We've been using Whitehall Door for years to service and install our garage door openers at various properties. They have always done a great job. We recently had Steve come out to give us an estimate for new garage doors. Steve was very professional and knowledgeable. He explained our options and gave us some literature and even showed us some pictures of doors that we were interested in. While looking at our old garage doors, he noticed that two of them had the cables off track. He fixed them and he did not charge us for that. We would recommend WHITEHALL Door to anyone who needs garage doors or garage door service.

Anonymous Review

Excellent service - professional knowledgeable. I called at 8 am in the morning and my garage door springs were replaced by 12:30. I have used them several times, and would highly recommend you use this company! Omar was an excellent tech!

Anonymous Review

We heard about the Whitehall Door reputation through our neighborhood in Heritage Heights, and you guys did not disappoint! Thank you Bucky, Omar and Ryan for installing our new garage door and the new lift master! What a difference with quality, appearance , technology , and noise. We are very happy ! Five star company! You have gained a customer for life!

Review from Kathy C.

Whitehall door answered my call promptly and professionally. A tech was sent out the same day and he tuned up the door quickly. We then discussed adding an opener to our 12x12 door. The tech went through the options, made a recommendation and gave us a estimate of cost. The following week the tech returned with a helper and installed the opener quickly, professionally, reviewed the operation of the opener and answered all our questions before leaving. I highly recommend Whitehall Door Services Rendered: Large overhead door needed to be tuned up and opener installed

Review from Sanjoy S.

Great. got it working again quickly. professional, and even cleaned up the work area. Services Rendered: repaired garage door

Review from Joan B.

The day before on Dec. 30, 2018 our garage door broke upon coming down with the electric opener, which resulted in failure to open back up. Thus, the next day, on Dec. 31, 2018, I called in the morning and got an appointment that same afternoon. Their receptionist, Lori, was very polite and helpful. Paul, the technician, arrived promptly. He is a conscientious professional, who demonstrated thorough knowledge and a creative approach to our repair problem. Paul also was very nice and patient in answering all our questions with comprehensive explanations and good advice. My husband and I will definitely hire and recommend this company in the future. Services Rendered: Garage door was repaired by ripping out old broken wood & replacing it with sturdy metal pieces. An inspection and lube maintenance was also performed.

Review from Tena R.

We have used this co in the past . They provide excellent service. The service person, Jim, came the day we called. He replaced rollers, wheels and cable on both our doors. He was very professional and answered all questions. Our doors are about 40 years old. When the time comes for replacement we will definitely call Whitehall Doors based on our experience with this company. Services Rendered: The one door would not close to the floor level and the other door would not always close.

Review from warren T.

Very well. Jim did a great job with a smile and professionalism. Will hire again if needed. Price is reasonable for work performed. Services Rendered: Replace plastic rider on chain. It broke due to stress.

Review from Norman F.

great. knowledgeable, punctual, responsive professional Services Rendered: Repair springs in two garage doors

Review from Allen M.

Tried reaching out to them on the 15th and again on the 17th of May 2017. Never heard from them. Not sure why they are in Angie's list if they aren't going to reply to work opportunities.

Review from J. Douglas M.

Called Whitehall Door at 1:30pm to ask about a garage door opener. They gave me several options on the telephone; I chose the one I preferred and they said they could possibly install that day around 3pm. Sure enough, service man was at my house at 3pm and the door opener was installed and working by 4:30pm. Great experience. Services Rendered: Needed to replace 20+ year old garage door opener

Review from joseph D.

Review from Lil M.

It went extremely well from setting the appointment to the actual work. I always felt like they cared about me as a customer and were doing their very best to satisfy me. Everyone I spoke to there was professional and very knowledgeable Services Rendered: Installation new garage door opener