Reviews for Precision Door Service
Rating
87Google: 4.5 ⭐BBB: A+BBB AccreditedYelp: 4.5 ⭐Is this your business? Claim Here
Address
Hours
- Monday6 AM-7 PM
- Tuesday6 AM-7 PM
- Wednesday6 AM-7 PM
- Thursday6 AM-7 PM
- Friday6 AM-7 PM
- Saturday6 AM-7 PM
- Sunday6 AM-7 PM
Contact
Featured Reviews
Review from Keith B.
Published:11 months ago
Yelp5Called on a random Friday at 1130am after I tried to do an install myself and I failed. The tech arrived in like 3 hours and had the job done in less than an hour. He was incredibly professional and never once made fun of me for not being able to do this project myself. He worked to provide us the best quality at the best price. 100000% would recommend.
Review from Michael M.
Published:11 months ago
Yelp5We have now used this company both on the west coast and in Kentucky. Different doors for sure but same quality, responsiveness and attention to detail. They were a pleasure to work with!
Review from Kevin R.
Published:about 1 year ago
Yelp5I can say so many great things about this company. They sent Daren to come out to help us out. Let me say, this guy is fantastic and professional. He replaced 2 garage openers, new rollers, new rubber on the ends of the doors, and help me set my openers up with the wifi!! I was VERY satisfied and would recommend them for any issues you have. The value of the services is well recommended too!! Give them a call!!! I also made us some coffee to get the cool morning going!!! Thanks Daren and Precision Door!! We will give you a call if we need anything!!
Anonymous Review
Published:about 1 year ago
Google5Precision Door was fantastic! Everyone I interacted with was very pleasant, professional, knowledgeable and efficient. They worked very quickly to fix our door and the installer, Justin, was so friendly and thorough. Highly recommend!
Anonymous Review
Published:about 1 year ago
Google5Andrew and his partner did a fantastic job installing our new garage door and opener. They took the time to explain everything, and cleaned up afterwards. They were very polite and friendly.
Anonymous Review
Published:about 1 year ago
Google5Isaac was an awesome technician working quickly and efficiently! Called ahead arriving on time and completing the job in an hour. He replaced three damaged hinges and installed support braces to secure the bottom panel. Our door is operational again, working smoothly. A big thanks to Isaac and Precision Door for providing a timely repair on a Saturday.
Review from Linda H.
Published:about 1 year ago
Yelp5Precision Door is the best option in the Lexington area if you need a new garage door or need service on an existing door. They installed a new door for us in 2018. Today they were at our house within two hours for a service call. They are prompt, professional, and affordable. Highly recommend!!
Anonymous Review
Published:about 1 year ago
Google5My technician was Isaac Smoot. He was very professional and courteous as well as knowledgeable concerning garage door repairs. The switchboard operator was also very professional and deliberate in setting a convenient time for the technician to address any problem issues. I saw the business advertisement on TV - so glad I did! Precision Door Service will be my company for any garage door repairs in the future!
Anonymous Review
Published:about 1 year ago
Google5Andrew did an amazing job! I was so happy with precision door services. They had weekend appointments available at no extra cost and they did a great job. They quickly diagnosed and fixed the problem. I 100% recommend this company and their service tech Andrew.
Anonymous Review
Published:over 1 year ago
Google5Our garage door broke on a Saturday. They had our door completely fixed within 24 hours, despite it being the weekend. They were prompt, reasonably priced and very easy to work with. We are so thankful they were able to help us on such short notice!
Anonymous Review
Published:over 1 year ago
Google5Great customer service! Called to schedule service for a broken garage door spring. Was able to get scheduled the following day. Justin the technician sent a text message and called me stating he was about 25 minutes away. Justin was the best!! He's very thorough, professional and easy to work with. Precision Door Service provides the Customer Service all others should exemplify. Thanks for a job well done!
Anonymous Review
Published:over 1 year ago
Google5Can't say enough about how nice and polite our installer Issac was! We love our new garage doors. These people are professional and upfront about their business, if you have issues give them a call!
Review from Trent S.
Published:almost 2 years ago
Yelp5Great team, took care of the garage door issue and were very professional. They obviously know what they are doing.
Review from Rob N.
Published:almost 3 years ago
Yelp5They arrived earlier than expected and completed the job effectively and quickly for a fair price. Michael the technician was very informative and explained everything in great detail. I'll let everyone who asks know that Precision garage door is the best for all issues related to garage doors.
Review from Matt T.
Published:about 3 years ago
Yelp5I didn't have my coffee this morning and tried to back out of my garage before opening the door. The door was bent, and would no longer stay in the rails. Precision Door Service sent someone over to look at the door within an hour of calling them. They offered to try to fix my existing door rather than replace it if I would have preferred that. The offer was much appreciated but I'd already decided to replace it. I just needed a builder-grade door (nothing special), and they happened to have one in their warehouse of the right size and color. They installed the replacement door that same day--which was much appreciated given that Christmas was in 3 days (I was sure no one was going to be able to schedule something this year). The installer, Andrew, was also very personable and polite. It was a great customer experience.
Review from Cyrus W.
Published:about 4 years ago
Yelp5My 25 year old garage door lifter was beginning to create reliability issues so I called Precision Door Service to request replacement options. A technician was scheduled and arrived as promised. I especially like the confirmation text sent as the tech was traveling to my home. A choice of several lifters was offered at various price levels, with easy to understand explanations. I chose a lifter and was pleased to learn the unit was on the truck, so the technician was able to install a new lifter in just over an hour without need for another appointment. My garage was left clean and the old lifter and parts were taken away, which was a nice touch. The overall experience was cost effective and pleasant, so needless to say I recommend Precision to anyone looking for honest garage door service.
Review from Danny K.
Published:almost 5 years ago
Yelp2Disappointed...three weeks ago I had this company fix my garage door because it was off track. They responded the next day and the tech suggested that I also have the rollers replaced which I agreed. The total including the service call was $241.00. Today a flag pole fell in the track unbeknownst to me and of course the door went off track so I called the company to fix it. The total was $135.00 for the service call with no parts replaced. I understand that a business has to make a profit to stay open but I was hoping for a discount and it did not happen. By the way, a big sticker was placed on my wall advertising the business without my permission and I wish they would have asked me first.
Review from Michele C.
Published:almost 6 years ago
Yelp5Prompt and professional service! Can't recommend enough! When our garage door bit the dust on a Sunday, we had no idea we could've called Precision at the time and not have paid an arm and a leg. I called Monday afternoon and they had someone at my house promptly on time the next day as promised. Upon looking at the damage, he advised that while we could try to repair it, he would recommend replacement. The rates quoted were very reasonable and we were able to pay it in two payments. We ordered the new door that day and it came in one week later. The installation tech arrived right on time and was super professional and very quick in getting the old door out and the new door in. He even gave some advice to my neighbor about an issue he's having and will likely get another job replacing some hardware for him. Don't hesitate! They're wonderful!