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Reviews for PRO-Line Garage Doors
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87Yelp: 5 ⭐Angi: AIs this your business? Claim Here
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Very good, quick service. Came to my house on a Saturday to fix the issues on my garage, which I very much appreciated. I highly recommend using this company for service.
I had called and left a message when the spring broke on one of my doors. John promptly texted me back that he could come out later that day and we scheduled a time. Ended up he was running a little early and even politely texted to make sure that would be okay. John got right to work and even showed me a bearing that was going bad which I had meant to mention to him to look at what was sometimes causing a loud squeal noise lately when opening and closing the door. All being said, you can tell John is very experienced and knowledgeable in what he does and I was very satisfied with the service he provided. I definitely recommend and will use again if needed. Services Rendered: Broken Garage Door Spring
John was responsive and did a great job and taught me a lot as well. Resolved the issue quickly and the price was very reasonable. I would recommend John to anyone that needs garage door help. Services Rendered: Broken Garage Door Spring
John came out the same day I called and was very efficient and affordable, would certainly call on him again! Better yet he did not try to sell me something I didn't need and he added more support to the door which was needed.
John arrived right on time and began inspecting the garage door, and it only took him a few minutes to figure out what was wrong. The exterior of the door had been painted at some point and then closed without drying completely. That caused the weather stripping to become tacky and stick to the door, so whenever the door would sit closed for a while the seal would adhere to it and then that would cause the hesitation and jumping that I had noticed. He initially wasn't going to accept any payment since it was such a quick visit, but I decided to have him order new weather stripping and then come back to install it. The follow-up installation only took about 30 minutes, during which time he installed the new stripping and also lubricated the bearings and other moving parts of the door. Services Rendered: We were having an occasional issue when opening our garage where the door would seem to pause and then jump to catch back up with the chain. It's the original opener in a 13-year-old house so I assumed that something was going bad, either with the opener itself or with the structure of the door.
John came out promptly and gave an estimate the Tuesday after Christmas. We agreed to hire him and order the doors on Wednesday. The doors came in on Friday and he came to install them on Saturday (NYE)! He arrived on time and did an excellent job putting the doors up and making sure everything worked perfectly. He even installed a keypad as well. He was very polite and professional. Highly recommend!!! Services Rendered: Two new garage doors installed.
I submitted a request for troubleshooting and received a prompt call. I provided a description of the problem and was told the needed parts were available. The garage door opener was fully repaired within a couple hours of my call on a Friday afternoon. Very professional and prompt service. I am very satisfied with the service and I am impressed with how fast it was completed. Services Rendered: Repaired a residential garage door opener that was damaged from a lightening strike.
I called PRO-Line Garage Doors Monday expecting to have difficulty arranging a time to meet because of my busy schedule. I was pleasantly surprised. John, the owner and operator, would have come out Monday evening if needed. I arranged for a Tuesday evening appointment. John arrived early. He was very courteous and professional. After a brief review of the door problems we had, he quickly diagnosed the problems. We needed the spring replaced in two doors, and adjustment of the downward force in a third garage door. John had the two springs replaced and doors greased in about 30 minutes. He assessed the issues with the last door quickly and determined the downward force needed adjustment so the door would close. He had the final door adjusted and greased in about 8 minutes. As an added bonus, John helped me connect the garage door to the garage door button in my car. The doors all worked great! They open and close smoothly and quietly. I wish I had called him long ago. I would highly recommend PRO-Line Garage Doors to anyone in the area needing garage door repair. Services Rendered: We had three garage doors fixed by Pro-Line Garage Doors. Two garage doors required replacement of the spring and the other door needed adjustment of the downward force as the door closed. All doors were greased. John also helped me connect the garage door system to the garage door button in my car. The work was done in about 45 minutes. Fast, professional, excellent work!
Picked up the phone at 6:15 on Friday night and was at our home 45 minutes later as promised. Work was done very professionally by a polite and easy to talk with owner of the company. Total repair time was about 45 minutes and all old materials were removed. I could not be happier with the quality of work and our choice to call Pro-Line was a good one. Services Rendered: Replaced both springs, made several adjustments, replaced weather stripping, and lubricated drive mechanism and rollers.
Responded to my phone call immediately. Attempted repairs but was not able t o solve the problem. Said he would see if he could get just the motor and return that same afternoon. Arrived by 3:00pm and replaced the motor and made the necessary adjustments as he said he would. Did an excellent and professional job. Services Rendered: Replaced motor in garage door opener.
When our garage door spring broke, he was able to come the same day and did excellent work. Very professional and friendly. Services Rendered: Repaired garage door spring
John just finished installing our garage door in Lexington. It looks awesome and is the best looking door on our street and I could not believe how affordable it was. I know Overhead Door was significantly more than Pro-Line and I would have paid more knowing how awesome the service was. Not only will I refer him to everyone I know , I feel like I have gained a new friend. If you want world-class service by a world class person make sure to call John at 859-353-1104.