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Reviews for Direct Service Overhead Garage Door Company
Rating
87Google: 4.5 ⭐Yelp: 5 ⭐Is this your business? Claim Here
Address
Hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Contact
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Claim DiscountFeatured Reviews
Anonymous Review
Published:12 months ago
Google5Wow!!! Mr. Parnell Lester was great!! So thankful I found this company. I asked for recommendations on NextDoor and their name was mentioned several times. Definitely going into my address book.
Anonymous Review
Published:about 1 year ago
Google5I can't recommend Direct Service Overhead Garage Door enough! They are always on time, so kind and helpful, and at a great price. My technician today, Parnell was delightful. In an industry of a lot of predatory scammers, it's so nice to feel good about a service you're receiving. I recommend them to everyone I know.
Anonymous Review
Published:about 1 year ago
Google5David Santiago was great! He fixed our door very quickly and was so nice! Update: Since posting my previous review we have had Parnell Lester fix our garage door multiple times. He is absolutely amazing!! He takes the time to thoroughly explain what is wrong with our door, and how he's going to fix it (and answers all my questions). He is also so nice and personable! Highly recommend!!
Anonymous Review
Published:about 1 year ago
Google5This company went above and beyond my expectations. I called Sunday in tears after not paying attention and ramming my car into my garage. They came out same day and got my car out my dented garage within the next hour! The door was ordered quick and I had my garage up and running that same week!!!!! My service guy Nathan was super nice, professional, and taught me everything I needed to know. He made me feel good about the whole process. I am beyond grateful and this was an experience I will tell anyone willing to listen. I will keep them in my call list and recommend to anyone who is in need. Thanks! Dominic
Anonymous Review
Published:about 1 year ago
Google5Dedicated crew came to remove old doors and another crew came to install the doors. They stayed focused on their jobs and didn't even stop to pet our dogs that were curious. They provided the best estimate for insulated doors and communicated via phone and text/email. Very pleased with the entire experience!
Anonymous Review
Published:about 1 year ago
Google5One of the best experiences I've had with a service call from any company. Ever. They scheduled an appointment for the same day I called. They let me know when Parnell was headed my way and provided a bio with his picture. And Parnell was very nice, super fast and explained how my door opener worked when he was done. Top notch from beginning to end. I highly recommend!
Anonymous Review
Published:about 1 year ago
Google5My scheduled appointment time was between noon and 2:00 p.m. Parnell arrived shortly after noon. He was very congenial and asked me about the trouble I was having with the garage door operation. Within about 2 minutes he figured out what the problem was. And within another 2 minutes he had it fixed. It was a quite simple fix but I just couldn't see it at the time. But he was very gracious and we enjoyed talking for a few minutes while he wrapped up make doing his paperwork. I would recommend this company to anyone who's having problems with their garage door operation.
Anonymous Review
Published:over 1 year ago
Google5This company is great. They do what they say they will do and nothing short of it. Good customer service and overall just a great business. Love these guys.
Review from Rhett T.
Published:almost 10 years ago
Yelp5Im active duty in the military and when I say these guys are True Professionals at the top of their craft I genuinely mean it. In my experience this company goes above and beyond for customers and their needs with great prices without all the hidden fees compared to the big name guys. The fact that they are available on the weekends is a life saver!! I had a torsion spring break on my 18 ft garage door in the middle of the night. Trapping both of our vehicles inside..so no way for us to leave the house. I tried to use my home warranty (American Home Shield) but the contractor they set me up with only works M-F and monday is a holiday. Luckily I found Direct Service Overhead they saved my weekend!! If you don't believe me..try finding a company that will answer the phone at 9 am on a Saturday and wont cost you an arm and a leg!....Thank you so much for your speedy repair and professionalism. I WILL USE YOUR SERVICES AGAIN!!