Anonymous Review
Published:9 months ago
My wife and I purchased our first house in June 2023 and contacted Precision about replacing the existing garage door openers which were incredibly old and not working properly. Needless to say, this review is long overdue (the replacement openers were installed in August 2023) but the service was exceptional. The process was simple and our technician (Israel) was absolutely fantastic. Israel spoke with us on the phone, offered several options, and answered all of our questions. Throughout the process, Israel was patient and professional. He is very knowledgeable. Israel came to our home and assessed the situation. He again offered us several options and explained other things to consider regarding other components of the garage doors. After we made our decision, Israel installed the new garage door openers and explained what he did. Everything was installed cleanly and efficiently. He then showed us how to operate them. Israel again explained the components of garage doors and what to monitor going forward. We sincerely appreciate the care and time Israel spent with us to explain things and offer his advice and insight. Thank you Israel!!!