Review from Cassie C.
Published:over 5 years ago
I have to admit, my initial reaction to Anderson was not a good one. In May, two panels in my garage were damaged when they got hit by a car. They were quick to respond to my call and get someone on the scene to get a quote ($545 for 2 panels, a hinge, install etc).
However, there was a slip up as my job and another person's were very similar and they thought my job was complete when it wasn't. So fast forward 2 months (and about 20 phone calls), the parts were finally ordered and installed. It does seem like the internal communication is not great.
Now, if it wasn't for the gentleman who installed the door and apologized for the issues (plus a nice discount for my trouble), I would have been forced to give them 1 star. It's all about how you treat people and since they were honest and upfront about the error, I take that into great consideration.
Thank you, for finally getting my garage fixed and remedying the error.
Garage Door Handbook