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Six stars for this company! Jeff answered the phone the first time I called, is very knowledgeable and eager to help me out. I set an appointment a week out to replace two openers at my residence. Turned out that Jeff was able to fit me into his schedule a week sooner than expected. What a blessing...an honest professional that communicates, shows up early and does a professional job for a great price.
The new Liftmaster garage door opener does everything Jeff said it would! Battery back-up, 360 camera view and the MyQ app is compatible with Honda Link so, there are several ways to open and close the garage door, even when the power is out!! Jeff ordered and installed the new opener and did an incredible job! Fast, efficient and professional! He went through all the upgrades that we weren't used to! Even offered to call him if there were any issues connecting to everything! Amazing job! Will definitely recommend All Access Garage Doors to anyone!! Thanks Jeff! 10 out of 10!!
One of the springs on my garage door broke, causing it to open and close extremely slow, not to mention dangerous to use since the other spring was bearing all the weight. I contacted Jeff and he was able to come out right away and replace both springs, not to mention at a very reasonable price! While he was here, he quoted me a price for a new garage door opener and needless to say, we will have it soon!! Jeff was very professional, responsive and did a great job!! Will absolutely refer him to friends and family!!
If you're reading this, you probably need a new garage door or it needs to be repaired and Jeff is your person to do it. From the beginning to the end, Jeff was an honest and transparent person. He gave his recommendations and reasons to why he suggested certain doors/openers. He communicated VERY well and quickly and from beginning to end, the work area was super clean. He gave me a timeline of when the work would start and finish and he was right on schedule. Afterwards, he was extremely patient with getting the opener connected to WiFi and explaining different features. I would not hesitate to hire and recommend Jeff to anyone!
I would highly recommend All Access Garage Doors Thomaston as they provided competitive pricing, quality work, great customer service, and stayed in communication with me throughout the entire process. And now I have a lovely garage door that I plan to enjoy for years to come.
Great customer service! He answered the phone when I called and came out that day! Communicated that he was running behind on his previous job but estimated time of arrival and called when he was on the way. All work was done as explained beforehand. Very professional and courteous!
Jeff was such a knowledgeable guy in helping us find the right door for our house. He communicated very well from the time we signed to the time the job was completed. The garage door and the garage door opener were installed perfectly. Between the price, punctuality, great installation and clean-up afterwards, Jeff was A plus. I would highly recommend Jeff to anyone looking for a well-made garage door.
Our door jumped track, rip the pull bar from the stile and the cable ran off the pulley. Jeff came first thing next morning and had it repaired and better adjusted than it was when it was new. I would definitely recommend.
