Reviews for Overhead Door Company of Bangor

Review from Lindsay M.

This company exceeded my expectations throughout the entire process. The person who scheduled my appointment for my garage door repair was knowledgeable about their products and services. Brandon, the gentleman that did the repair, was professional, efficient, and punctual. The repair was completed quickly with high quality and proficiency. Would definitely hire this company again. Services Rendered: Garage door repair

Anonymous Review

Was having trouble with my door closing all the way down. Brandon was the service technician and figured out what the problem was and fixed it. The system is 27 years old and he tried many different things and eventually solved the issue.

Anonymous Review

David, the general manager at this location, definitely knows how to take care of customers. He was beyond helpful to correct a mix-up from the manufacturer. He defused a very stressful situation and made sure that my wife and I are 100% happy, which we are. Frank, who installed our doors, was fantastic as well. Very personable and concerned that we are happy as well. Brooklin, who booked our appointment, was extremely professional! Thank you, David, Frank and Brooklin! My wife and I are in love with our new doors and we cannot thank you enough!

Anonymous Review

Great service and affordable price on garage doors. We had two doors replaced with insulated ones with electronic openers and love them. I hope you get Brandon to install... very knowledgeable and helped answer several questions I had.

Anonymous Review

This place is better than great; they're excellent and I am pretty tough critic when it comes to services. I've have purchased parts and multiple services here and I have always been happy. Their scheduling department tries really hard to get you in fast. The service guys are super knowledgeable and honest about pricing and hours. If something goes wrong with your door after they leave, they'll be in to fix it right away. It's not very often people guarantee their work like these folks do. High quality, honest, and upfront. I highly recommend using this company in Bangor.

Anonymous Review

After I backed into my garage door, Overhead Door promptly fit me into their schedule to come out and take a look at the damage. It was not able to be fixed right then but the technician did fix a broken piece on the outside of the garage that was completely unrelated. They worked with me to get the repair scheduled in between my busy schedule and fielded numerous calls and questions from me and I greatly appreciate that!

Anonymous Review

We had two doors installed this summer. The wrong track was sent the first time and one door did not seal on the bottom. I called and asked to have it fixed. Tech came back out and swapped out the track, he said they should have sent the right track the first time. I agree but why did you install it knowing it was wrong? Second time the 1 door still not sealing at the bottom. Very displeased. We are doing to need a threshold to keep snow and rodents out. Quality doors, poor installation and service.

Anonymous Review

Mica came and looked over the opening, said he had been an installer for a number of years. Told me one big door would be a bit cheaper than two smaller ones and could be easier to work with. Two competent techs came and did the install using all of the available mounting holes so that the 18' wide door would stand up to the winds on the coast. It has run smoothly and quietly for the last four months. Glad I had Mica and OverHead Door do the work rather than buying the parts and doing it ourselves. The price and service were good.

Anonymous Review

Our garage door opener was mis-behaving as of late and finally gave up the ghost. Overhead Door Company of Bangor came on short notice to assess our situation. From the lovely woman who answered the phone...to Steve in Service and the highly personable repairmen - you could not ask for a more pleasant repair/replacement experience. We are very pleased and recommend this company highly. The replacement installation went smoothly. The new opener is quieter and comes with many options regarding security. The workmen came at the appointed time. In fact, Steve called to confirm in advance. No waiting around on our part. They worked rapidly. When finished - they explained how the opener worked. Made sure we understood everything and provided a manual, etc. They left the garage tidy. When they departed they thanked us for our business. Truly an impressive experience. Excellent customer service. Equitable pricing too.

Review from Kristen C.

Review from Mark N.

This was a different experience from the start. While all the other places I talked to at the Home Show were calling me non-stop, Dennis from Overhead Door of Bangor stopped by our house took measurements and sent us a preliminary quote, all within 72 hours. After an onsite inspection he made suggestions on how we could improve our insulation, and gave me the option of buying the lumber to further save us money. When Phil arrived for the installation he quickly saw that the garage builders took shortcuts, and felt that additional structural work was need to ensure the right outcome. He spent 4 hours extra on this work, and the final product was way above our expectations. Out salesman Dennis even stopped by to deliver the second transmitter that was left off accidently. All this extra work, for NO EXTRA MONEY. They did it all for the original bid, even though they did mush more. This is the way businesses build great reputations. I will sing these guys praises to anyone I know who is thinking about a new garage door. Thanks Dennis and Phil. Mark and Kathy Nicholas Services Rendered: Replace old garage door, insulate, and install new door