Reviews for Southside Garage Door Co. Inc

Anonymous Review

Our garage door broke and Jim came out the next day and went above and beyond fixing our door and doing maintenance on it as well! His price was very reasonable and he is a really nice honest man! He will be our only garage company from now on!!

Anonymous Review

Called them up and came out within a few hours repaired door and it works great no problems. I'm a returning customer and will definitely call them when I need garage door work done!. Great Job Jim! Thank you so much

Anonymous Review

Jim did a great job for us. He was able to come out within a few hours of my call which was fantastic. He replaced my busted spring and then adjusted the door and opener as part of the service. He's super knowledgeable and showed me a lot about the door I didn't know. Price seemed reasonable. Highly recommended, thanks Jim!

Anonymous Review

New garage door opener installed. Jim is an outstanding advocate for your company, honest, knowledgeable, dependable, great personality. Replaced an opener installed 1996 by husband and friend..

Review from Daniel D.

On a cold wintery Saturday, 1/20/2018, my garage door would not open and I received a quick response, getting an appointment that same day. In addition to installing a new LiftMaster Garage Door Opener, Jim adjusted the spring tension, tightened all door bolts, rewired door sensors and removed the old garage door opener. I could tell that Jim was a seasoned installer. He was very thorough, efficient and overall did an excellent job. This new opener is very quiet and I would highly recommend this company. Services Rendered: Replaced the automatic garage door opener.

Review from Jamie A.

We called and they answered right away. They were at our home within an hour and a half and the work was completed quickly. Services Rendered: The springs on our garage door were broken. They replaced the springs.

Review from Mary M.

Our garage door stopped working early Monday morning and my husband determined a spring had broken. I called Southside Garage Door at 7 am and they gave me several times they could come out that very day. The repair person came on time, fixed it, and now it works like new -- and much quieter. We opted to go for an upgraded spring replacement for a few $ extra. Couldn't be happier with the quality of their service! Services Rendered: Garage door spring replacement

Review from LAURIE S.

We realized our garage door wouldn't go up about 4:45 in the afternoon. Southside had a repairman at our home within the hour. Thank you for the excellant customer service and quick responsiveness. If we could give A+, we would. Services Rendered: Replace broken springs.

Anonymous Review

Excellent experience. Called morning of and within hours all work was complete.

Review from Alan B.

It couldn't have gone any better. Our spring broke just before lunch on a Friday so we thought we would have to wait until early next week to get it fixed. We had used Southside for our other garage door and my wife indicated that she thought they were great. I gave them a call and Jim indicated that someone would be out to fix it between 3:00 and 5:00 the same day. Mike showed up at 4:00 and quickly assessed the problem. He gave us a couple of options including replacing only 1 of the 2 springs and using heavy duty versus regular. I told him to replace both springs and to upgrade to the heavier tortion springs. About an hour later the job was done. Mike also showed me where the ceiling bracket on the side was coming loose, and where he had put new bolts. He also adjusted the door and door opener chain as well. We've lived here for 19 years and the door never worked better once he was done. Overall they were prompt, reasonable, efficient, and courteous. I highly recommend Southside Garage Door Company with no reservations. Services Rendered: Installed 2 heavy duty torsion springs on our double garage door and adjusted everything.

Anonymous Review

These guys did a complete door and opener job for me. Very satisfied with price and service. Jim explained everything to me. They were referred to me by a long time friend who has used these guys to do repair work on his rental properties.

Anonymous Review

Called for a broken spring on my garage door and they were fast, courteous and very punctual! Jim was my service guy and I've never seen a service person in any field be so meticulous.

Anonymous Review

We had our broken spring replaced for $256. The repair person noticed our cables had a little fraying and said we should also replace them so we don't damage the garage door. Jim said it would normally be $160 but he'd do it for $128. For that price I was thinking it must be something complicated but since he said it needed to be done I figured we'd better do it. Turns out it's just 2 pieces of cable. I called apple valley garage door after they left and they said it they would have charged $20 to replace the 2 cables ($190 for the springs). Should have called them first. I asked my husband to call and ask why they charged so much for the cables and they hung up on him. Very unprofessional and dishonest.

Review from Cherie S.

The provider did an excellent job. Our garage door was having trouble closing, and we noticed that a spring was broken. He came over the same day I called and replaced the springs. He also noticed some areas where the garage door was not screwed onto the supports and fixed those as well as some other things the garage door installer (a different provider) had overlooked. He adjusted the sensors for our door opener, tested it multiple times and even changed the lightbulbs in the garage for us. He only charged a minimal amount for the extra fixes to the garage door and opener (about $30). The springs were probably comparably priced to other companies for heavy duty springs. It has been two months since the service, and our garage door is working great. We would definitely call Southside again. Services Rendered: Replaced broken garage springs with new heavy duty springs, fixed errors a different garage door company had made

Review from Amy M.

Review from Doug F.

Review from Steven K.

My 1980's stanley garage door opener finally gave up. I called Southside Garage Door on a Wednesday and they were out to install the new garage door opener the following Saturday. The service man arrived 5 minutes early. He was thorough and professional. The job was done in less than 2 hours. He took the time to make sure I understood how everything worked. The Liftmaster opener is smooth and quiet. The door no longer groans when going up and down. They exceeded my expectations. Thanks Southside Garage Door. Services Rendered: Tuned up garage door and installed a new garage door opener complete with new key pad and door interruption beam.

Review from Daniel R S.