Review from harry h.
Published:over 1 year ago
I called a professional garage service after initially reaching out to different company. The other company had given me a changing answer for pricing, and what service it would provide. I'm really glad that I chose to go with Luis and Professional garage service.
He answered the phone, even though it was past work hours on a Friday night. He told me to text or call back when you're ready to make an appointment after asking me a number of questions about which type of garage door I have and giving me a solid estimate on what his service would provide .
Then, the next morning, I did text him, and he called me back very quickly to set up a time. One of my garage door springs had broken. Luis and his son professionally showed up right on time and began work on the broken spring. He explained to me that the existing spring wasn't really installed right, with too much on one side and not enough on the other.
The uneven spring was more prone to break. It was harder on the engine. In short time, he had two new springs installed on the door, and they were equal size. At that point, he began to show me how to lubricate by spraying the spring and hinges to prevent the friction and dryness that can lead to it breaking, I appreciated the general maintenance tips on the garage door as I was unaware of these. He also was kind enough to leave a can of spray so that I could maintain my garage door throughout the year. He also was able to help me with a minor issue, I was having with the door opener.
I would highly recommend Luis and his company to anyone with a garage door issue. He has been in the business for several years and understands what it takes to repair, and is professional, on time, and stays with his quoted price.