Review from Www W.
Published:over 3 years ago
Buyers Beware: This is a 100% accurate, honest and truthful review! There is no rebuttal possible from Coast Garage Doors without it being another DESPERATE false statement!
My first garage door was installed in mid 2020 in my new home in Fox Creek. Unfortunately, Coast Garage Doors installed the weatherstripping on their freshly wet painted door which caused adhesion every time the door was used, while throwing my door out of balance at the same time. I filed a complaint with the AZ Registrar of Contractors against the builder Brookfield, who was advised on tape, that if they continue this process, they were asking for trouble! I moved in August 2020 and the paint behind the weatherstripping was still wet in December 2020, when it was inspected by the state! The door was replaced by the builder with a factory painted door. Normally, one would be very appreciative, but wait, please read on!
My second garage door was installed March 8, 2021. Within 7 days, my second door started to show the same dents as the first door, in the same areas as all the other dents on my first door! Coast Garage Doors was contacted and came out 3-25-21, inspected the interior of my door, spent 10 minutes at my house, told me he was going back to the office to write up a statement to give to the builder. Perfect, right? Wait....please read on! It gets better from here on.
This is what Coast Garage Doors wrote in their statement to the builder Brookfield, who forwarded the statement to the AZ Registrar of Contractors agreeing with Coast Garage Doors:
IT APPEARS AS IF SOMETHING IS BEING SHOVED BETWEEN THE PANELS UPON OPENING AND CLOSING THE GARAGE DOOR!
After I was over my initial shock from reading a very DESPERATE statement, all in an attempt to VOID my warranty, I did my homework! I went to the manufacturer of the door, I had 4 other reputable garage door companies inspect my door, and all stated in their professional opinions, there was no evidence of anything being shoved between the panels upon opening and closing the garage door!
So, what was causing the damage to these two doors within seven months of moving in my new home? WIND! HANDLING DAMAGE! The manufacture of the doors corporate Executive office declared wind damage. The engineers declared wind and handling damage! One year in my home and I still have a damaged garage door, under appeal with the AZ Registrar of Contractors due to both companies not providing any backup documentation or proof to support their obviously deceptive way to getting out of the warranty! I am not done yet! There are other avenues a consumer can pursue!