Anonymous Review
Published:about 2 years ago
Chose this company for my garage door repair based off reviews and website which advertised a price for my particular garage door issue. The price was below expectation and I was able to get scheduled same-day. Yay! When the workers arrived and inspected the door, they verified the issue and quoted a price and their preferred method of payment. I remarked about the price being different from the website and was told that was pre-pandemic pricing. I expressed understanding but was clear that the website was misleading and, given that it's now 2022, could have been updated to reflect today's pricing. I offered to split the difference since they were already at my home.
Worker told me that he didn't know how to update the website and didn't have the money to update the website. He refused to problem-solve his error, said I could call someone else to do the work, and left as quickly as he came in. How disappointing!