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What a great experience, spring broke on door, sent them a note, talked to them on phone & had service rep on site as was projected at 2:00 pm. Workmanship was excellent, everyone was professional and personable. Highly recommend this company.
Heavenly Garage Doors are amazing! The owner himself came out to look at my garage door, gave his recommendations and got me exactly what I wanted. He saved me a lot of money and made sure that everything was going to be done right! The service was very quick and they got me on the schedule the next day. The person who came to install it was also very knowledgeable and kind. They made sure to realign everything and helped me with an entire new set up. He stayed to show me how to work everything, helped me set my new codes, and made sure it was all working perfectly before he left. I appreciate their dedication to customer service so much! Use them! You won't regret it! They really went the extra mile.
On Thursday evening, 10-12-2023, I ran into my garage door while backing out of my garage damaging the door. I immediately called Heavenly Garage Doors and left a message explaining the situation. I received a call back, early the next morning, Friday, 10-13-2023, from Heavenly Garage Doors, stating that H.G.B. would be sending out a repairman the same day. I was very happy that I was able to get same day service. Since Heavenly Garage Doors had replaced my garage door springs, on a previous service call, I new that they did excellent work. H.G.B. repair technicians Chase, Casey and Dalton soon arrived, assessed the situation and quickly had my garage door back in perfect operating condition. Chase, Casey and Dalton were very nice and professional. They are a credit to Heavenly Garage Doors. Thanks for a job well done. *** **
We were extremely pleased with the service. Starting with the young lady who answered the phone, to the technicians who did the installation, were extremely nice and very helpful. They were able to get our door taken care of right away and that was a major blessing for us. I can truly say that our experience with this company was indeed "Heavenly".
I recently hired Heavenly Garage Doors to replace a damaged spring in my garage. I stopped by their office in Hendersonville one day while running errands to discuss the issue, get a quote and potentially schedule the repair. The interaction I had with the woman in the office was amazing. She was friendly, knowledgeable, quoted me a fair price and scheduled the appointment for the very next day. The next day, Chase arrived right on time. We discussed the repair and confirmed pricing. He was extremely friendly and answered all questions I had while he worked. His professionalism and efficiency put me at ease and I have full faith that I chose the best local company to do business with. He didn't try to upsell me at all which is why I felt comfortable adding a couple additional services I felt I wanted based on the natural flow of our conversation. When the time comes to replace the opener itself, it'll be a no brainer that Heavenly Garage Doors will be my go to choice.
They were able to get to me same day I called. Kept me informed of expected arrival time. Service techs were friendly and made my repairs promptly. Very reasonable on cost of repairs. I will definitely use this Company again and recommend them to friends and family.
Fast, reliable, excellent customer service. Chase was great to work with. Highly recommend their services!
My service with Heavenly Garage Doors was such a positive experience. The prompt, professional, and knowledgeable service was greatly appreciated. Casey was honest and told me I needed a capacitor replaced, he could have told me I needed several things and taken advantage of my limited knowledge. All my questions were answered politely and with patience. I really appreciate the excellent service and highly recommend this company.
Had the spring break on our garage door, trapping our cars inside, and these guys were out here within 30 minutes to fix it. They did a great job, were very personable and professional, and had us all set very quickly. Highly recommend!
Had a garage door screen moved from another location to my house. Casey the technician really impressed me with his knowledge and expertise. He advised me my existing screen did not need to be replaced and took the cost of the work order. When its time for routine maintenance Heavenly Garage Door will be at the top of my list.
I can't say enough good things about this company. The owner Tim is one of the most reasonable, honest, and genuine business owners that we've ever had the pleasure of dealing with. First discovered Heavenly Garage Doors back in 2017 when our door came off the hinges roughly 8 hours before a 5 AM flight, I called Tim and he arrived within 45 minutes, had everything functioning properly and charged me a reasonable rate, from then on we have called him exclusively to come service our garage door. We have also recommended him to several neighbors and friends, five out of five stars
Tim went above and beyond to install doors I bought online, he even made sure I was ordering the right stuff! He was so helpful and nice and his guys did a great job installing!
We want to thank Casey at Heavenly Garage Doors who was prompt, professional, knowledgeable and extremely helpful. He reset our garage door motor within 5 minutes after we were told by a local competitor that we needed a new motor. It was refreshing to deal with people of integrity and we also appreciated the hundreds of dollars saved. We are EXTREMELY SATISFIED customers.
Great, last-minute emergency service at a reasonable price. Chase and Austin were life-savers and handled the situation with ease, courtesy and the utmost professionalism. I highly recommend this company. Top notch service!!!
Had a garage door that would suddenly stop while opening or closing. On some occasions, it would only go a foot or so before stopping again. Sometimes, it took six or seven times to get the door to open (or close). So I checked out some reviews, found Heavenly, and was truly impressed. These guys are legit, and all the five star reviews are spot on. We received a brief heads up that they were en route, then arrived right on time. Chase was quick to come and say hello and got right to understanding the problem. He let me know the likely root cause (the sensors), and said a tune-up and some TLC should take care of the issue. Not only did he dramatically quiet down the doors and adjust the up/down force, he also fixed some poorly done sensor wiring, installed a replacement sensor, and installed new LED lights on both openers. Once all was complete, he went over everything with me in detail and explained the work that was performed. He noted that the double door had already had the spring and rollers replaced previously, but the single door's spring was original and 19 years old, which is apparently pretty well aged for that component and should probably be replaced fairly soon. I asked about the cost and how soon he could do it. Turned out, the cost was very reasonable and he had a new spring on the truck. So, where I thought I was going to just get a slight alignment or adjustment to fix the stopping problem, I ended up getting MUCH quieter garage doors, new LED lights, a new spring, properly wired sensors, a replacement sensor, a lot of really good detail on the doors/openers, and no more stopping! I'm planning to switch to wall mounted jackshaft openers in the future and will definitely be using Heavenly to do the job. Chase is the definition of professionalism and was astonishingly knowledgeable and helpful!
My experience with Heavenly Garage Doors was excellent. The price, selection and quality was great. They delivered what they promised, arrived when they said they would and completed installing 3 doors with little to no issues. One small issued did come up and the owner, Tim, called me and took care of it. Outstanding customer service. Jacklyn in the office was always courteous and kept me updated as to when my custom doors would arrive, and she was even able to get the doors scheduled for installation early when there was a cancellation. I highly recommend Heavenly Garage Doors.
Blown away by their professionalism and integrity. In a field full of scammers these folks take a much different approach - it's called honesty! Chase and Austin showed up on time and rather than try and upsell me solutions I didn't need, they shared with me some great tips that I could implement myself. The work they performed was only what was needed - a refreshing break from the norm in this sector. I cannot recommend this company highly enough. Thanks guys!
This company was fantastic to us. We needed to replace our garage door and knew supply chain issues could slow things down, but they were communicative and proactive in terms of finding the door and letting us know. The guys that came out to replace the door were effective (e.g. We have a new and working door.) but also went above and beyond to answer questions and give recommendations. I shopped around beforehand so I am confident their prices are good.
Went well. They got us in quickly, installed our new garage door opener in the time they told us it would take, and were very professional. Casey took extra time to go through all the extra features, was very patient with our questions. Casey was GREAT and the company’s overall customer service was exceptional. Good company to consider when making a decision on who to select for any of your garage door needs! We highly recommend them and would use them again. Services Rendered: Install a new garage door opener
From start to finish our experience with Heavenly Garage Doors was excellent. Tim came out and gave us a very fair quote on 3 garage doors and installations (including openers). A few weeks later our doors arrived and Casey and Austin did an amazing job installing them. They also spent time with my wife and I showing us all the features of the openers we bought. I wouldn't hesitate to use HGD again in the future!
Very happy with the service from Heavenly Garage Doors! We were able to make an appointment for the next day and the technician was fast, friendly, knowledgeable, and professional. We were called ahead of time before our appointment and they were even able to come a little early, which was nice. Within 24 hours of calling, we have a working garage door at a fair price! Highly recommend this company! Services Rendered: 2 springs replaced and the door reprogrammed.
They showed up when they said they would and quickly identified the problem. From there they gave us replacement and repair options and promptly showed up to make the repair when we decided. Services Rendered: Garage door repair
Repair garage door tracks. Services Rendered: Sammy was great and on time. I will definitely hire again in the future for any of my garage door needs.
Awesome job! Reached out through Angie's list Wednesday night, and Thursday morning Sammy was here looking at what was needed and what could wait. I truly appreciated his honesty. He gave me a quote and had everything done in a day. He was respectful and friendly. I will definitely use this company again! Services Rendered: New springs, T-Bar across top of door, New door opener
Very nice and professional,same day service,definitely would use again!! Services Rendered: Garage door spring
I called and he offered to come out that same day. I was already at the office and I asked if the following morning was good. It was and he arrived on time. He looked at it and was to fix it in just a few minutes. He showed me what had happened and even showed me what else I could do to keep the door opening smoothly. I was very pleased. If I ever need anything done on the garage door again, I'll call him first without hesitation. Services Rendered: My garage door got all womperjawed and wouldn't close all the way.
Went very smooth. Still haven't received a receipt yet as promised. Services Rendered: Replace garage door opener
I spoke with Heavenly Garage Doors after regular business hours. They offered to come out that night but we agreed the next morning would be good. The technician arrived on time and completed the work quickly. Services Rendered: door was off track
Absolutely perfect! Tim arrived and repaired the broken springs and also added a safety cable ( no charge) Price was right, service was great and he was a nice guy to boot. Would definitely hire again. Services Rendered: Replace broken springs
