Anonymous Review
Published:about 3 years ago
I'm a Virgo who almost never posts a 5-star review. There is always a catch, right?
Not here. I'd go 6 star if possible.
Had a spring break on our 30+ yr old garage door, and Emily had the boys here in literally a few hours to diagnose and safely lower the door until the parts could arrive for the repair.
Day of install was a breeze, including replacing the 1990's motor with a unit we bought from Lowe's 2 years ago thinking We'll Get Around To DIYing It (hah!). Cost was much lower than I'd have expected.
Day after install, ran into a problem where the door would only close halfway. Spoke to Emily again as I started grocery shopping, and the guys were back to fix before I even finished shopping. I realize that the timing was lucky in that regard, but still. Problem was NOT related to their work - the original installation used cable spools too small for the size of the door.
Not once did they try to upsell me on ANYTHING.
I recommend with no reservation whatsoever, and will be using these folks for any further garage door work, no question.
Thanks!