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Had both torsion cables fail and called for repairs. Great work done fast at a reasonable price by a pleasant person -- Can't ask for more.
I contacted ED on a Friday morning, he was in the middle of a garage door emergency but still took my call. He stopped by on Friday afternoon to assess my issue. A broken torsion spring and lifting cable. We spoke again after his visit and he gave me a clear and concise price for the job. $275.00 complete ! He scheduled the job for Monday morning. He let me know he was running slightly later than expected (great communication). The door was repaired before noon, and he even gave the second garage door a tune up an no extra charge. I would highly recommend Ed Honaker of Haley Door Company to anyone looking for fairness, honesty and excellent work.
04/06/2023 This is a 10 star review!! Ed of Haley Doors is no.1. Ed is very professional, knowledgeable and his character is second to none! I contacted Ed regarding my broken garage door for repair. Upon arrival he said I had custom garage doors and that they were about 30 to 40 years old. After his inspection he stated that he did not have the parts for these old timers, but gave me a name of a company in Portsmouth, NH that could do it. I did not call this company that day. Later that evening around 10:00pm I received a text from Ed stating that if I had not called the company he referred me to, he would do the job that Saturday morning. He told me he did not want two young workers from this company to come over and quickly replace a couple things then leave. Then have my door break again shortly there after. That is character! Ed arrived Saturday morning and took care of the job...and did he ever!! He had the parts, inspected everything and replaced everything needed for a perfect quiet operating door! Ed is extremely fair with the price of his work! Ed has a customer for life with me and I will refer as many people as I can! Ed is very personable and takes his work very seriously......and it shows upon completion! Don't make an expensive mistake choose Ed, you will not be sorry!! Thanks again Ed!! Mark Dover, NH
Ed is great! My car was stuck in the garage due to the spring breaking. He came the day we called which was a cold, sleeting rain day! He was able to put on a temporary clamp until the parts came in. A week later he came back & fixed it in a short amount of time. We highly recommend Haley door. Thanks Ed!!!
I'd highly recommend Ed for any garage door needs! He responded to my email through the company website within 24hrs on a holiday weekend. I needed new cables and a remote for an older door. He didn't try to upsell me for things I didn't need and he we timely and reliable when he performed the service. The installation was professional. You can tell he takes pride in his work. See pictures of the job. I now have a go-to person for any garage door needs. Support local business and call Haley Doors first! Thanks, Ed!!!
We highly recommend Haley Door Company for all of your garage door needs. The entire process from the initial sales appointment until the one-day installation was extremely professional and top notch. Ed is a perfectionist and my wife and I couldn't be happier with the end result and the price we paid. Ed went above and beyond for us to have a wonderful experience and we were not disappointed!! Thank you again, Ed!!
3 words come to mind when writing this review about Haley Door Company: knowledge, integrity, and value. Ed has been so easy to work with, explained the situation with our garage door, and worked with us on a great solution. At a time when it's tough to get materials and service, Ed has been so responsive and professional. He took the time to understand our needs and give us options that fit our budget. Highly recommended!
We had a spring on our garage door break. I called Ed and left a message early in the morning. He promptly returned my call and within 4 hours he was here and repairing the issue. (I should also note that I had called another local overhead door company who STILL hasn't returned my call!!!) I work from home and was going to be in a meeting and unavailable while he was here- Ed communicated using text messages and left the invoice by my door. He even tightened up the opposite springs to ensure they were working properly. Everything is working like new! Ed's promptness, clear communication, fair pricing, and professionalism was excellent! I would recommend him to any neighbor or friend in need of garage door repairs.
Ed installed our garage door a few years ago and came out today to do a tune up. His pricing is fair, he does quality work, and he's very pleasant to deal with. He responded quickly and showed up exactly when he said he would. We have been extremely happy with him and would definitely recommend!
We needed our old, heavy wood door replaced and we turned to Haley Door. Ed did a great job! He provided a detailed written estimate, guided me in the choices available, and kept in touch when the supplier was behind in orders. The job took a full day, and he cleaned the site completely after installation. Best of all, he took the old door away to be recycled. My new garage door adds terrific curb appeal at a reasonable price. I'd recommend Haley Door to anyone looking to upgrade their garage--you don't realize how much you look at it!
We have a sticker in our garage that says Haley Doors can be reached 24 hours a day if we call the 800 number on the sticker. I called the number 10 times within a 3 week period and left messages. No return call. I went to the address, which turns out to be the owner's house and left a note on the windshield of the truck asking them to PLEASE call me back as we could not open one garage door. The man finally called back and said he has been busy and he would come by the next day. He never came. Never called. Nothing. Ridiculous. Luckily we could undo a hinge and manually open the door when we needed to get out. We went with another company. I have never seen such poor customer service. I removed the sticker from our garage as it just reminds me of how bad this company really is. I tell everyone I know to never bother with them. This coming from a person who never writes a negative review. It takes a lot for me to get worked up but this "company" managed to do it. Services Rendered: They never showed up or returned calls. Supposed to have 24 hour emergency service...