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Outstanding service - professional, prompt responses, and reasonably priced. I highly recommend their business for garage door installation and repair.
I hit my garage door and needed it repaired. After trying a couple of times to work with a different company, I reached out to JA Overhead. They communicated great. Once I got them the pics they wanted they were out the same day. Professional, polite, and went above and beyond.
I was working when I heard a loud bang in my house. I searched for the cause and couldn't find anything...until I went to open my garage door and realized that a spring had busted! I called around to the bigger local companies. Company 1 could put in a work order but couldn't tell me when they would get to it. Company 2 could get to it in mid-April! Company 3 I left a message. I called JA Overhead Door at 3:00. They called me back at 4:45, and my door was repaired by 5:30! The service was fast, friendly, professional, and reasonably priced. Both springs were replaced, all moving parts were lubricated and all safety features were tested and the door was set to allow the opener to do as little work as possible. I would highly recommend this company for your overhead door needs.
Excellent service. I got an appointment quickly. The tech was nice, courteous, and knowledgeable. He explained everything to me of what needed to be done, and how much it would cost. He (I can't remember if his name was Josh or Jason!) said he would be about an hour and he completed everything in that time frame. Thank You!!
Great service: Justin was on time, worked very efficiently--no wasted steps or corrections. Once the primary problem was identified and fixed, he checked the power board and operation of the door opener thoroughly and made the necessary adjustments. I know who to call now for any garage door problem!!
A day or two before the appointment I received an email confirming the appointment. Justin arrived a few minutes early, diagnosed the problem and worked diligently to repair it. His service is professional, high quality and fairly priced. I would definitely use him again.
The entire experience with this company was excellent. The technician Justin was on time for the appointment and knew exactly what the problem was with my garage door opener. I was impressed with his knowledge as well as the efficiency of his work. He gave me options and prices for repair vs. replacement of the opener. After replacing the circuit board he adjusted the tension of the chain and lubricated the rails. Although I have a two car garage, only one opener was not operating and for a very nominal amount he explained that he could perform a check on the other opener and make necessary adjustments as well as lubricate. After I observed the meticulous detail in which he performed the service on the first opener I opted for the inspection of the other one and very glad that I did. He replaced both light sockets that had shorted out as well as adjusted the tension on the door and tightened the drive chain, and lubricated. Both garage doors are now operating better than they have in years in the work is guaranteed for a year. I would not hesitate to refer this company and Justin in particular for any type of garage door or garage door opener issues. I was able to observe him working and he was kind enough to explain what he was doing and the reason he was doing it. You can rest assured that you will receive the highest level of professionalism and work from this company
Justin arrived promptly and wasted no time with diagnosis and repair. He even spent extra time to ensure that the safety features were working properly. He even showed me what he repaired so I could make adjustments in the future if needed. Awesome job and a great price.
