Review from Jay C
Published:over 1 year ago
I judge fairly.
I hired a ‘cheap’ company to install a remote controlled garage door, next to a garage door that was installed in the 80’s, in my 2019 purchased home, in Nashua.
The installation failed within 2 years.
I have 2 garage doors.
The 40-year old unit still works, perfectly.
I saw an imprint on the side of the older unit, and called them, thinking the number must be outdated.
“Ken Bouley and Sons.”
Out of curiosity, I called.
“Ken” did not answer. A guy named “Eric, did,
Turns out Eric is the “son” in the old name.
Eric shows up.
This guy fixes the new unit (not a Bouley-installed unit) and, per request, looks over the unit his father’s firm installed about 40 years ago.
He fixes the screwed up new unit (not done by Boulez) and does a maintenance check on his dad’s company’s unit—lubes the tracks.
The “Ken Bouley and Sons” unit works perfectly, after 40 years, as I already noticed.
The son could have fleeced me, but tells me: “I can’t charge you for the old unit. I’ll just lube the tracts.”
Think about that. The new unit breaks in less than 2 years.
The 40 year old installation still works, perfectly.
I learned my lesson.
I went for the cheapest price on the new unit, and ended up calling the son of the guy whose unit still works, perfectly, after 40 years.
My own short-term thinking got me a shiny new unit that failed in 2 years.
I wish I had called the Bouley company, and spent a few bucks more, for a quality job, with the second unit.
I am not a garage door guy, but I know quality work, when I see it.
Next year, when I replace that old door, on the “new” device, I’m going with ‘old New Hampshire’ quality.
Ken Bouley and Sons.
I’m tired of the ‘new’ guys who offer dirt cheap, deliver dirt cheap, and whose products and workmanship are CHEAP, and fall apart soon.