Reviews for Grand Traverse Garage Door
Rating
85Google: 4.5 ⭐BBB: A+Is this your business? Claim Here
Address
Hours
- Monday7:30 AM-4 PM
- Tuesday7:30 AM-4 PM
- Wednesday7:30 AM-4 PM
- Thursday7:30 AM-4 PM
- Friday7:30 AM-4 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:about 2 years ago
Google5Called here after my garage door was bashed in and off the tracks by a vehicle. Tammy answered the phone. She was so nice and patient and worked hard to help us. She said she had to call me back a couple times and guess what? SHE DID. What? Someone still honors commitments? Kudos to Tammy. Scott came out to look at damage as promised and called on his way over. Professional and polite too. They work with insurance and stay in communication. Highly recommend.
Anonymous Review
Published:almost 3 years ago
Google5We selected Grand Traverse Garage Door as they had the style door we wanted. We had the pleasure of working primarily with Tammy but also Kate & Scott. Unfortunately, our builder did not confirm our door selection with Tammy prior to framing and drywall. This created a huge problem for GT Garage Door. Ultimately, Brian the owner had to intervene. He made it right. Thanks to everyone at GT Garage Door.
Anonymous Review
Published:about 3 years ago
Google5Wow! Really, just wow! My garage door came off the track early this morning. Epic winter and a Friday. What was the chance of getting repair service? I called Tammy at 7:15 am. She picked up on the first ring. She consulted their calendar and said she would have someone out before 5. I was astounded and unbelievably relieved. Then Mark, my new hero, called me at 11 to say he was on his way. He arrived 30 minutes later. It took him less than 15 minutes to get the situation sorted and repaired. He was friendlier than my golden retriever. This is the second time that Grand Traverse Garage Door has come to my rescue. They are aces!!!
Anonymous Review
Published:almost 4 years ago
Google5Grand Travis garage door employees were exceptional. They were able to send a tech out to fix my Garage door the same day. Tech was very knowledgeable and did an amazing job. He went above and beyond and was able to resolve the issue. Thank you for your great service Grand Traverse Garage Door!
Anonymous Review
Published:about 4 years ago
Google5Yesterday (Sunday) after pulling my vehicle into the garage a cable on my 16' door broke, trapping both of our vehicles in the garage! After trying to contact another company I got a hold of Tammy at Grand Traverse Garage doors at about 9:30AM, she told me that they would have a technician out to the house early afternoon which I thought was fantastic! Even better Nick pulled up at approx. 11:00AM and by noon the door was fixed! Excellent, friendly service, thought that we may be stuck at home for a few days but GT Garage door had us free to travel by noon!! GT Garage Door you have my business!!
Anonymous Review
Published:over 6 years ago
Google5Mark came late Sunday for emergency services to secure my garage door as it fell off the track and barely holding on. He also came back the next few days to fix the issue and get the door back in service. Excellent communication (including Tammy who scheduled the job), excellent work performed, excellent rates, excellent overall job! Mark, you're a rock star! Grand Traverse ROCKS!
Anonymous Review
Published:over 7 years ago
Google5Earlier this week one of the springs on my garage door broke. I called the company that installed the garage door when my home was constructed and was told by a representative that she didn't know when they could get a service person to my home to correct the problem. I told her my vehicle was "trapped" in the garage but that didn't make a difference. I called Grand Traverse Garage Door and the manager made a special trip to my home to put a clamp on the spring so the door is operational until replacement springs can be installed. The manager arrived within 90 minutes of my call. I live about 25 miles from Grand Traverse Garage Door's location. This type of service for someone not a customer is awesome. I am now a customer for life and I have told and will continue to tell people of the excellent service I received. The new springs will be installed next Monday and the amount charged for the initial service call and the installation of the new springs is very reasonable. Greg Guggemos Kewadin, Michigan
Anonymous Review
Published:over 7 years ago
Google5After working with another vendor and not getting the problem resolved I call Grand Traverse Garage Door. Totally opposite experience. Sent a technician out to look at the problem and come up with a couple of solutions. Got a phone call back the next day to schedule the repair. They did the repair but it still wasn't 100% solved. Called and they sent their senior technician out in 1 hour. He was there about 45 minutes and had it running perfectly! Extremely pleased and would highly recommend this business.