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Called in the Morning and they came and put a new torsion spring and they had it done in no time. Fast service and done a great job.
That feeling when you're sitting in your car stuck in your broken garage and supposed to be at work. I can't thank Kelby enough for getting me on my way and doing such a great job on the garage door!
C & E put in our shed door a few years ago. Cable broke, have called 5 times in the last 3 weeks and each time the lady that answers acts like it's the first time she's heard from us. The first time she said they could probably come out later that week.. no one came or contacted us.. 3 weeks later.. still no one has been in contact with us. This is not the first time either. We had an issue a couple years ago, needed a repair, got the run around then too.. ended up going to Hays to get parts and fixed it ourselves. We can't get equipment out of the shed to work. Called a competitor after the phone call today.. they will be out tomorrow to fix it. Don't bother with C & E, they don't take care of their customers.
No communication or estimate given after three months of visit. They don't follow up on information like they say they will. I've had to contact them for follow up just to be given run around. Initial appointment canceled spur of the moment even though I scheduled a day off work & drove three hours to make the appointment.
Had a problem with a garage door and they arrived the next morning and got it back in good working order. Fast service, great repair staff.
If you read the 2 other one stars and wonder if they're true they are. 2 years later and they still don't want to do any business. Called for a quote and was told they would call me back after checking schedule, never heard from them.
Never call back or put in your order. I did all the calling for nothing
We tried for over a month to get a new garage door ordered for our home. Our order was never put in and we never got calls back from anyone.
