Want to know how much the job should cost?
Select one of the options below
Is this your business? Claim Here
Great service and Quality product. I am so pleased with my new garage door motor. I can't believe how quiet it is! Highly recommend this company!
This is the best service . Called him on a Saturday afternoon because my door won't close . Came and changed the springs and redue the whole door because it was an old door at a very affordable price , call him you won't be disappointed
Great guy! Came out the evening before Easter Sunday and fixed our garage door. Was extremely reasonable. Will recommend him to everyone!
DID NOT SHOW UP for appointment and no communication as to why! Thomas? at 1st was quick to communicate and set up a time with me. He gave me a 4 hr time frame as to when he'd arrive. (1pm-4pm). I left a msg a little after 1pm to confirm if appointment was still on. No answer. I hurried through my other errands so I would meet him on time. At 3pm I checked again asking for an ETA-nothing. 10 til 4pm I left msg that if not there by 4 to just cancel. I then called both his phone #s which rang and rang with no option to talk to him. Unless there was an emergency, which I sincerely hope not, there is no excuse not to contact someone if you can't make it. Thought about giving him another chance if he called the next day with an explanation, but never heard a word. I have our communications (and lack thereof!) documented on my phone so I know I had the correct number. I went with another company. To his credit, he was $20 below on his cost estimate. The owner has stated I was "rude and demanding". I'm sad to hear this because I truly wasn't. I went back just to double check my texts and they were just normal short questions and included genuine "please and thank yous". Even so, a good company would let the customer know they were not going to complete a service call. I suppose it stems from one of the basic problems with text communication. People can misinterpret the "tone" of a message because of not hearing the actual voice. I'd be the first to admit if I had been guilty of what I'm accused of and apologize. But I simply wasn't. I am sorry that the owner feels he was disrespected. However, I honestly, for the life of me cannot figure out what I did wrong. I arranged everything around the appointment with intent of respect for him. I wanted to be sure I wasn't late so HE wouldn't have to wait on ME! I did include the positives concerning interactions with the company to be fair. This is just unfortunate. I left the review because I felt accountability was in order for how I was totally let down as a customer. The quality of actual work is probably great considering the 5 star reviews, but I'll never know. In the future, my suggestion to the company would be that if they did not want to service a customer because they did not like the way the customer communicated, to act professionally anyway and politely let that customer know. That would help avoid any potential negative reviews if such a matter should come up again.
Friend recommended this business to me. It was fantastic, had a spring and tracks replaced . It was done lightning fast and parts and labor came in cheaper than others quoted. It is like a night and day difference. I really recommend them! Recently used them again 4 years later to get a new lifter and they were amazing again! I can't recommend these guys enough!
These folks are fantastic, I've called multiple places before them, and been given estimates in the six $50-$700 range, had somebody come out for an estimate at another company and say it was going to be 575, but then I got a free estimate from the garage door guys, and they fixed it within an hour for $150 They're quick, easy, super professional and super nice. They didn't try to take advantage or over charge they just fixed the damage, they are absolutely fantastic and the only people I'll use or recommend.
These guys are awesome! They showed up on time and had my new garage door and new motor installed in 3 hours! I am a very happy customer and already have them coming out next week to have a new attic ladder installed too! I will be using them for all my future garage needs!
Thomas promptly responded to my estimate request for a new garage door opener two years ago. He was professional, courteous, knowledgeable, answered all my many questions and the install was a very pleasant experience. Thomas gave the estimate AND did the work-no surprises during install. The price was good, the equipment superb and the opener has functioned flawlessly all this time. Still get comments on how quiet and smoothly it works. I will use his company again!
He came out and based on his checklist of potential issues he was able to determine a wire was loose. He also made sure that there weren't any additional issues. When he checked the chain he observed that it was loose and the door was not opening & closing evenly. Based on my observations, he was knowledgeable, thorough and reasonable in pricing. I'd recommend him to everyone. Services Rendered: garage door was not opening and closing consistently
Perfect, This young man knows his trade and we are very pleased with this company. We will now have a person to call if we have garage door issues. Services Rendered: Overall inspection and wiring repair of our system.
Thomas from The Garage Door Guys returned my call promptly & actually came right over even tho it was at the end of the workday; he was prepared to fix the problem I had described but as it turned out the spring was broken he discovered...so he would have to get a spring & offered to come back the next business day, which he did & fixed it with efficiency, professionalism and friendliness. My garage door not only works now but is much quieter & smoother...highly recommend this company Services Rendered: My garage door kept falling off the metal track carriage which made it slam down hard—the spring was broken which I didn’t realize at first
Thomas was very professional and explained everything that was needed. He gave me a few options on resolving the problems. I would recommend and use his company again. Services Rendered: Wiring repair and new garage door opener
Called Sunday, came and finished Monday - questions? Services Rendered: Replace Garage door spring
Mr. Tarver arrived on time wearing a company shirt. He knew what he was doing and worked quickly and efficiently, allowing me to get to work in time for the morning commute. Services Rendered: Garage door work
I highly recommend this business. He came to my house the day I contacted him, and he made sure he could match the color of my house. He had the door installed the next day. It looks beautiful and works great. Services Rendered: I had my garage door replaced
Professional, fast, and smooth transaction Services Rendered: Replace Garage Door Opener
They were the only one to contact me same day (over the weekend). They offered to come out to fix it on Christmas Eve with no extra charge. He got there at the back end of the promised time window but were very quick once he got here. He installed two springs as opposed to the way it was originally with one spring so I feel like it will hold up better. Services Rendered: Needed spring replaced.
The Garage Door Guys responded immediately to my inquiry. They advised the repair consultation was free of charge. They were more than willing to accommodate my schedule and come out the very next morning. They provided a courtesy call before arrival. Even though it was a very cold morning, The Garage Door Guys, quickly assessed the problem, and advised a resolution and pricing. KUDOS to a fast, friendly and professional job done!!! Highly recommended for any garage door repairs you may have!!! Services Rendered: garage door repair
