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Love this company, when they say anything, they do it with professional satisfaction. Worth every penny. Great customer service.
Requested them to come out to help me with a gate motor control board going bad. They refused to take me owner knowledgeable word that the control board has gone bad and plan to bring a replacement board out with the initial call that costs $255. Therefore they want to charge $255 for a 5 min call bc the control board is DEAD so no troubleshooting can be done until a new Board is installed. Only then would they order a new Board to return to charge another $255 for first 30 min in which they would be able to finally troubleshoot and so then after that another $255/ hr prorated. No complaint here regarding labor charges complain is that they dismiss a knowledgeable owner that would save the first $255 to bring the replacement control board with them and save both their technicians time and us $255. Basically they are not willing to work with a new customer to help a problem that is already going to be expensive because replacing a control board is a large expense.
Very responsive team, efficient installation, arrived promptly, great understanding of equipment, great customer service and tidiness, and good inservice of new installed equipment. John and Jack were great. I've used them in the past and will again. Thanks Entry.
I had an emergency with needing my codes changed for my remotes for the safety of me and my son. They were booked up but due to my circumstances made room for us. I feel so blessed with their service to give me peace of mind with safety. They also fixed our coil that was just about to go and I had no idea. They are wonderful and we will life long customers!
Great Tech. Worked hard & fast. Very friendly and informative. He even made some improvements I didn't know about. The price was very competitive.
Entry Systems installed a garage door keypad at our home and we were very pleased with the service. We were able to schedule the appointment the day after I called. The work was completed quickly and professionally. I highly recommend Entry Systems.
We called Entry Service to do a routine maintenance on our Garage Door. John came out , inspected the Door and took care of the maintenance needed. He was professional and explained what was necessary to take care of. Even though this was not an emergency, we were able to get a same day appointment. We highly recommend this service.
They were on time. They had the tools and parts needed. Their estimate of time needed to complete the job was very accurate. The repairmen were polite, knowledgeable and friendly. I would highly recommend this company.
Totally great service and I so appreciate the prompt response, upfront knowledge of costs, and continued excellent service from this company. You can trust these company to do a great job! I used this company 6 years ago for spring replacement and I was happy to see the same level of service 6 years later.
Jack arrived as scheduled, looked at the garage door opener and confirmed that what was quoted would be the actual price. He was knowledgeable, courteous and efficient. I am very happy with the service provided and highly recommend Jack and Entry System Garage Doors.
Entry Systems responded very quickly when one of our garage doors had the main spring break. The tech came within 2 hours of my call, and he did a great job replacing the old part, and lubricating both doors. I highly recommend Entry Systems.
Same-day response which was incredibly valuable for my need of a side-mounted opener. Thank you!
Great service. Didn't try to sell me something I didn't need. Fast service. I would recommend them to friends and family.
Very good turn around time and great customer service. The guy that did the work was very professional and pricing was well below what I expected.
Called the company in the morning. They came out the same day to install the new garage door motor, rail and opener entry pads. David and Wade were very nice and helpful when explaining the system. What a great upgrade from my existing 20+ year old system ... Thanks again Entry Systems!
Fantastic work, my new garage door + overhead motor + keypad entry system is amazing. Highly recommend this company. Best thing is how quiet it is when it opens & closes, you hardly hear it.
Entry Systems understands customer service!! They responded to my service request within minutes of leaving them a message, they were able get my broken garage door (that I broke) fixed and working like new within a few hours of my initial call. Jack diagnosed the problem and immediately got to work on it, he was polite, professional and finished the job fast, the door is now working perfect. Entry Systems originally installed the door and opener over 5 years ago and it was nice to see they still value customer service years later, great company, great employees, would highly recommend to anyone!
My first review of Entry Systems can be found below. Today I had my 3rd experience with this company. When my wife left to go to work the door wouldn't open. I called Entry Systems at 8:22. The young lady who answered the call was so polite, well spoken and professional and that just set the tone for the rest of the experience. A huge thank you to her and I'm embarrassed I can't recall her name. By 8:28 I had a text saying the technician was on his way. Their technician, Jack, was really great. He diagnosed a broken spring and repaired it. It's still only 9:10 a.m. He installed the new spring, readjusted the door closing, cleaned up everything and was as polite and nice a young man you could ask for. It's clear that Entry Systems seems to hire only the nicest and most capable workers. I cannot give them a higher recommendation. I've referred them to other people who, in every case, have felt the same as me. I trust them implicitly. I phoned Entry Systems at 8 am on a Monday. By 12:30 Morgan arrived at my home to diagnose my problem. He determined my opener required a new logic board and gave me an estimate of the cost as well as an option for a new opener with some technology we really wanted. (open and close door with our mobile phone and check if the door is open when we are away) The new price was attractive enough considering the age of our existing opener. Two hours later he had it installed and operating. During his time at our home he was polite, well spoken, clean-cut and efficient. When he was done with his work he took away the empty boxes, programmed all of our cars to open the door, helped download the mobile app to control our door and set it up and made sure we understood our system well. You cannot ask for better service and I highly recommend Entry Systems for your garage door needs. To the management at Entry Systems: You have a very good employee in Morgan. He represents your company well. My wife and I appreciated his attitude and professionalism.
Very professional came in looked at things showed me this broken spring. The office called me said he’d be there in 15 minutes and he was. I was very happy with the service and I hadn’t put a sticker so I can refer him to my family and friends. Services Rendered: Garage Door RepairMaintenance to my garage door with a spring was broken. Also when I push the button to open the garage door it wasn’t working all the time
It went excellent. Professional Services Rendered: They replaced all the rollers on garage door
Great experience! Services Rendered: Garage door opener repair/replacement
Julio (Tech) was engaged and fixed the problem. These are very old openers that are not made any longer and Julio was very knowledgeable and took care of the problem. I had all three openers serviced a month ago by them and ran into this one problem. Julio came out and did the service for no charge even though the issue was not related to what they did a month ago. It's refreshing to find a company like Entry Doors that takes care of the customer. Services Rendered: Garage door opener adjustments
Glenn came out and examined the system. Told me that the motor and the system still looked and operated well if I didn't want to replace the 18 year old motor. He replaced the belt and worked meticulously to adjust it's track from open to close. System worked great, and then he sprayed all the moving parts, tightened all the bolts on the door and ensured a much longer useful life. Then, as I was starting to get the remote to work in my car, as Glenn was packing up, he volunteered and got my car remote to work as well. Glenn was a very friendly and hard working service man who had no problem answering questions and going, what seemed like the extra mile, to give great service. Highly recommend. Services Rendered: Garage Door Belt Replacement
He showed up on time, diagnosed the problem and fixed it by replacing the spring. Returned to deal with another concern which he resolved quickly and at no extra charge. Services Rendered: Garage door was making a loud noise and seemed wobbly.
Glenn was terrific. NO pressure, thoroughly explained my options & what could safely wait. Provided cost info on each option. I chose to get new springs, operator, and keypad. Very patiently set up the phone app for me so I understood how it works. He really is the model for what we’d all like to see in customer service. My door is quiet, reliable, and I no longer cringe when hit the button to open or close the door. Services Rendered: Garage door very old and noisy. Sounded like it was coming off track & about to break down.
I thought I needed a whole new garage door opener. They arrived, checked it out, and repaired the existing setup. Now...that is amazing...considering they could have sold me a new install! You can bet, when the time comes, these guys will be getting my new-install business. A side note...it turns out that this outfit put in my opener 15 years ago! ...and they were excellent then too. Services Rendered: Garage Door Opener repair replacement
Jonathan came over and did a excellent job. He explained everything and he knew what he was doing. He fixed the springs. He inspected the garage door and all the parts. We were have problems with our garage door openers opening the garage door from the outside. He put a new wall unit push button opener that had a built in receiver-- we can open our garage door from down the street now. The wall unit opener-closer also has a sensor to turn on the garage light when someone is in the garage without having to actually open the garage door. I would highly recommend this family run business to anyone who is having garage door issues. You won't be sorry for calling this company. Everybody is pleasant and nice also from the receptionist on the phone and the technician they send out. Great Company!!!! Services Rendered: We needed new springs for our garage door. It broke in half on one side. We also needed a new receiver push button wall unit.
Excellent experience from beginning to finish. All my questions were answered by phone on my first call. Glenn showed up at the time promised and did a very professional job. In addition to the major effort of replacing our old opener, he also inspected the garage door and moved two hinges that were slightly fractured to less stressed locations. He gave very complete and patient explanations about setting the wi-fi program. He also set the new remote settings in both of our cars. We will always call Entry Systems when we need work on our garage door and will probably ask them for a new door quotation in a year. Services Rendered: Replaced very old garage door opener.
