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We had new garage doors installed by Same Day Garage about four years ago and they are wonderful! We heard a beeping recently and called Same Day on a Friday afternoon. They were here Monday morning and installed new batteries. The Tech explained all our options and the cost. He completed the work quickly and our doors were fixed. He also took the time to explain to us how to fix the trim on one door and where to the the required parts. He was a great help and the price was reasonable!
I hired this company last year because my old garage door opener wasn't working at all. Turned out my 25 year old unit was on its way out. Jeff B. was the technician that came out for me. He did everything to rectify my garage door. He replaced springs, tracks, etc. and a new unit. He went over and above to make sure everything was working properly just like new! Jeff is really nice and very professional. He couldn't have done a better job! Same Day Garage is a wonderful company and I'm glad I chose them. This year I was having problems with the remotes and I didn't know what was wrong. I called SDG and they were very kind and set me up with another appointment right away. I was fortunate to have Jeff come over once again to service my garage. He came out on the early side of my appointment and fixed the problem. He also sprayed lubricant on tracks to keep my door running smoothly. I highly recommend Same Day Garage. Thank you and Jeff too! See you next year for a check up.
Great service, same day, Albert was friendly, knowledgeable and fixed the our key pad in less than 15 minutes.
My old door finally got pretty bent up by a car and would not close at all. After disengaging the door and unscrewing panels individually, I was able to get it somewhat closed. I searched and found Same Day Garage Door Services. After reading a few of their reviews, I called mostly because of the name. From the initial call, Rosy worked her magic and got someone to come to my house in less than 2hrs, which was already midafternoon. Billy showed up professionally and courteously proceeded with a plan to replace the old door. Within minutes he gave me reasonable options and quotes. I agreed with one of the options and the door installation promptly began at 8am the next morning, less than 18hrs after initial contact. I even had them install a new door opener. Billy and Trevor, you guys are awesome. Thank you for a job well done. I've already called and recommended you guys to a friend. I appreciate that this company stands by its name.
Same Day Garage Door Service lived up to their expectations! Amazing work and finished in a timely manner. Anthony is very knowledgeable about how the newer garage door openers work and did an incredible job installing my system. This company is Highly-qualified!
My garage door opener started beeping and failed to open. The garage door opener was old and was installed by the previous owner in 2008 so being 16 years old it was bound to start failing. I checked the Liftmaster authorized repair sites and found Same Day Garage Door Services. They came out same day and replaced the opener, rails, wall switch, keypad and made all the adjustments in 2 hours. Angel was very skilled and professional. I am very pleased with the response and workmanship.
We needed to replace a broken door spring. Jeff B. arrived on 4/4/24 at 8:00am and began to replace the door spring and additional replacement parts that were 27 years old. The manual garage door now opens effortlessly like new. Jeff was very pleasant and knowledgable. The cost for the repairs were very reasonable. The office group were also very helpful and and extremely pleasant. We are customers for life.
They were prompt and gave me a quick and accurate estimate of the work that needed to be done. They offered flexible options and completed the job quickly. The garage door works very well, looks great , Highly recommend!
Came out quickly and fixed garage door spring in about an hour. Good experience and would recommend tonothers
When our garage door stoped working I looked around at some of the companies that service Queen Creek. Called Same Day and they answered the phone right away. They were able to schedule us the "same day" just as advertised. The repair person came right on time and our garage door works better now than when it was new. Excellent customer service.
Mike A. did a Great job fixing our garage door. He was on time, friendly and very product knowledgeable. Will definitely recommend to others.
They are not kidding on "Same day", we called at 11:00 and they were at our home within 2 hours. Angel Ruiz was 100% professional and experienced. Angel walked us through the problem and provided us with a few options on getting our door working again. It turned out that the solution wound up being the least expensive of the options. How often does that ever happen?? Huge thank you to Same Day Garage Door Services and Angel Ruiz, we are your clients for life and we will be recommending you to all that we know.
I want to express my gratitude to Same Day Garage Services, and specifically Billy for coming out to deo the excellent work that he performed. I originally made a big mistake by writing a complaint letter to the BBB, and naming the incorrect company. The company that I meant to complain about was Open Sesame Garage Door Installation & Repair. Even though Same Day Garage Door Services had not been the one to supply me with the inferior garage door and installation, I received a letter in the mail (as well as a phone call) from Jason Philo, Same Day Garage Door's Customer Happiness Officer stating that even though they had not been the ones to install the the faulty door, they would be happy to come out and look at it without charge. When Billy arrived, he was friendly, and fixed the problem without charging me. Billy explained what the problem was, and even helped me with my new garage door opener. I am so gratef8ul an impressed with their outreach and the fine work of Same Day Garage Service. I highly recommend them to anyone that needs a new garage door, or repair of an old one. Sincerely, Arlene Bressler
Service within 1 hour of my call! Angel was professional, fast (replacing snapped torsion springs) and a pleasure to chat with. All of this in the midst of our July heatwave. Appreciate the service, no regrets on my end.
Billy installed our replacement garage door today. He was efficient, pleasant and friendly to work with. We highly recommend him and the team of technicians from the company. Thank you.
Most amazing company I have dealt with my entire homeowner life - that's a long time. So professional, genuine, and helpful. The entire staff accommodated my family and I. If you ever ever needed service on your garage door or need a new one - don't even bother looking anywhere else. Trevor came out immediately and helped me get my Jeep out and secured my garage door until we got it replaced. I don't generally write reviews, but this company is so spectacular that I needed to write a review. It will be a huge mistake if you looked anywhere else for your garage door needs! Excellent!!! Thank you !
Initially, my experience was really positive. I was answered promptly and the agents were courteous. It was when I reviewed my invoice that things were amiss. I was charged nearly twice the retail cost for parts. This also means that when I asked the technician about the price of the motor that he lied to my face, saying the company makes no money off of motors. I called in to have a spring replaced, but when the tech got there he said I needed to have much more replaced considering that he lied so easily about the markup on motors I really wonder how much of that was truthful. Other parts were replaced without consulting me at all. And honestly, that would have been okay with me, welcome even, if the price of the parts was competitive with retail but with such a huge markup it just feels like a money grab. There were some steep labor fees for extremely simple processes, things I would have just done myself if I had been told ahead of time what the fee would be. Services were performed and snuck into the invoice without my knowing. I dont mind paying top dollar for an expert, I think someone who has mastered their craft should earn a wage that reflects their skill; however, I left this transaction feeling conned and taken advantage of. I definitely feel that more parts were added than necessary at a significantly inflated rate, and I feel that I paid egregiously more than what I would consider fair, even for an expert.I really hoped that a company with so many positive reviews would be a company that I could trust, a company that would be fair, but I cant say thats been my experience. Especially as a single mom, I really lean on the service providers I hire to have integrity and care for their customers. It feels pretty rotten to have money that I work really hard for, money I have to stretch to keep my little family afloat, clawed at in this way. Thats certainly not how I run my business.
Not mad, just disappointed. Initially, my experience was really positive. I got my voicemail returned quickly, got an appointment set up the same day, every interaction with staff was positive. I was very impressed and felt like I was in good hands… until I mentioned to a couple people how much I paid. After digging into my invoice I realized quite a few things: • I was charged nearly twice the retail cost for parts, which is especially disappointing since a company of this size is likely to be purchasing their supplies at wholesale prices. This also means that when I asked the technician about the price of the motor that he lied to my face, saying the company makes no money off of motors. • I called in to have a spring replaced, but when the tech got there he said I needed to have much more replaced… considering that he lied so easily about the markup on motors I really wonder how much of that was truthful. • Other parts were replaced without consulting me at all. And honestly, that would have been okay with me, welcome even, if the price of the parts was competitive with retail but with such a huge markup it just feels like a money grab. • There were some steep labor fees for extremely simple processes, things I would have just done myself if I had been told ahead of time what the fee would be. In hindsight some things were addressed up front and others were just added and performed and snuck into the invoice without my knowing. The tech seemed like he was being honest in the moment, I really truly felt like I was being taken care of at the time, but upon really reviewing the invoice after the fact it’s clear to me that wasn’t the case. I don’t mind paying top dollar for an expert, I think someone who has mastered their craft should earn a wage that reflects their skill, and while I have confidence in the //technical// skill of my technician, I left this transaction feeling conned and taken advantage of. I definitely feel that more parts were added than necessary at a significantly inflated rate, and I feel that I paid egregiously more than what I would consider fair, even for an expert. I really hoped that a company with so many positive reviews would be a company that I could trust, a company that would be fair, but I can’t say that’s been my experience. Especially as a single mom, I really lean on the service providers I hire to have integrity and care for their customers. It feels pretty rotten to have money that I work really hard for, money I have to stretch to keep my little family afloat, clawed at in this way. That’s certainly not how I run my business. For any future buyers, I highly recommend you do your homework, know the parts, know the prices, and don’t be afraid to thoroughly review your invoice before signing off on it. Or save yourself a TON and buy the parts yourself. The bottom line is, you should be able to trust an expert without worrying about being swindled and in my experience, you won’t find that at Same Day Garage Door Services. Services Rendered: Broken Spring
This is a 5 ************ for sure! Great service and price from Same Day Garage Door today. ******* was so knowledgeable, knew what was wrong with my door as soon as he got out of his vehicle! (The door was up and he saw it was bowed) I thought it just needed a maintenance service, but it needed a reinforcement strut! He installed the strut then showed me how and where to lubricate the door hinges, springs and wheels and told me how often to do each. Very personable, knowledgeable and courteous. Call them...you won't be disappointed!
At about 3:30pm I heard my single spring break. I called same day garage and Albert came by about 90 minutes later and was done installing the new springs at 6:30. He did a great job and was very friendly! 5 stars.
The guy that came.was so fast we didn't have time to get his name! fixed our springs and replaced the rollers pretty inexpensively! he showed up 10 minutes earlier than he said and was done in less than half an hour! high marks.for this company! and yes. my door is quiet and smooth!
They picked the perfect name because from the time we discovered the broken spring to the time to install new springs was just about 2 hrs. Evelyn was great taking my husband's initial call, telling us availability and pricing--which did not change--and lastly scheduling a tech. Joe actually showed up early, explained what he needed to do and how long it would, answered our questions and finished in the time he said it would take. Afterwards, he made sure to go over warranty info and answer any additional questions. Did I mention that it really was a same day garage door repair, on a Saturday no less? We are truly sold on them, couldn't be more pleased or appreciative of the work done and will gladly utilize them and recommend them in the future. Thanks again! Services Rendered: garage door opener spring replacement
Install went very well and I highly recommend this company! Services Rendered: New garage door opener
We highly recommend Same Day Garage Services for any of your garage door needs. We ordered a garage door in a custom color to be done by the manufacturer. Our door, obviously, doesn’t fall under “same day” services, so I can’t comment on the emergency side of the business. But I can say that Peter Brown, the owner of this family business, provided wonderful customer service. He really knows garage doors, and patiently explained all the differences between the various options as well as hardware issues like struts, spring cycles, and reinforcement brackets. We felt really confidant that we were getting a high quality door for a very reasonable price, and were not disappointed. We LOVE our new garage door! It’s quiet, smooth running, and so beautiful. It really makes our house look so much nicer than the one that came with the house. Until we got a new door, I never really thought about how transformative they could be. It kind of makes me glad we busted the old one. I also want to tell 2 stories about Peter. First, Peter even took the time to help me choose my custom color. This was not a quick reinforce-what-the-customer-wants-and-let’s-get-out-of-here episode. He transformed into Chip & Joanna Gaines from FIXER UPPER right before my eyes as he went through my picks and my discards of paint swatches to get just the right color that would work with the trim and multi-colored stones of our exterior and yet be light enough to keep the heat down. I ended up going with a color I hadn’t even considered, and was happy I did. The other story is that he installed the garage door all by himself. The day of the installation his worker was sick, and yet he still came. I actually was horrified and was very reluctant to believe that he could handle the large, heavy sections alone without dropping, banging, denting, or scratching some part of the door. I eventually let him do it, but I wouldn’t watch. Guess what? He put it up perfectly, quickly, and without incident! I’ve stopped counting how many times other home improvement projects have had a major hiccup by carelessness or poor work, so Peter’s expertise puts him up there in my not-very-crowded pantheon of recommended businesses. Plus, it is local and family owned, which I feel is something to be supported over major chains. Services Rendered: NEW GARAGE DOOR PURCHASE & INSTALLATION
Peter was prompt, called before he came - and explained the installation. His professionalism is outstanding. I highly recommend Same Day Garage Door Services! Services Rendered: Peter installed a garage door opener, Liftmaster.
