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Fast and efficient warranty work. Arrived within 1 hour to fix a problem that could have become major.
Very friendly and kind. Professional and work was excellent. It's beautiful. Photos at a later date.
Amazing service. The pricing was straight forward. The tech Brain was awesome. Don't call Anywhere else. Call these people. You will be glad you did.
The installers called about 20 mins before they arrived. They were courteous and professional. They removed the old garage door and installed the new garage door in s timely manner and made sure everything was installed and aligned correctly. Would definitely recommend EZ Garage Doors for your next purchase and install.
We've used EZ garage a couple of times. Mark & Tim have come out to service our garage door, both very friendly and provide quick service, & feel confident in the work they do. Thank you!
When we were looking to have the garage door replaced I looked at local companies with good reviews. EZ Garage Doors had amazing reviews so I gave them a call. Kay got back to me quickly, came over and measured, and showed me my options. He was very professional and walked us through every step of the way. Since our door was in stock he was able to install it within the week. Our manual wood door was replaced with an electric door with opener and keypad. It looks great. I highly recommend calling Kay at EZ Garage Doors bc he is great to work with. These days that's hard to find!!
Did a great job! Everything looked perfect. Justin who initially came out to take a look and give me a quote was super informative and answered all of my questions. It was one of the main reasons we picked them. Pricing was definitely fair for the quality of work done. Our garage door was probably original to the house and was SO loud and shook the floors. They also installed the opener of our choosing. Will definitely recommend to friends and family!
UPDATE - I am changing my review from 3 to 5 stars after the issues below were IMMEDIATELY addressed and handled by E-Z. Within 1 day of posting the review, I was called and the situation was handled. THANK YOU E-Z Garage Doors!!!!!! Customer Service is so very, very important today, and E-Z, you more that showed that your Customers are valuable to you! The estimate was perfect and the garage door and opener installation is fantastic! We are extremely pleased with the price and the work completed. See photographs attached. It does look awesome! However, there were several issues we discovered at the end of the day yesterday (08/16/19) and today (08/17/19) that were not issues with the pricing and product . . . The installers drove through our landscaping at the end of our driveway which is going to take at least two (2) full days to fix - requiring all the mulch to be removed the length of the landscaping, the landscaping fabric and the border that prevents it from moving replaced because it was pulled into a pile and torn by the van and then re-mulching. Our driveway is approximately 3 cars-wide (see photo below) at the top/entrance and this could have been very easily avoided. The photo shows some of the issue, but we did have to clean up the mulch from the driveway and the alley already so that no one ran it over more after the lip border collapsed when the fabric was pulled by the tires. I should have taken a photo of it before we cleaned it up - that is my fault. There were cigarette butts on the wall of our driveway. We don't smoke. Would have been so hard to pick them up the throw them away, or even toss them into the alley at the end of our driveway? With the picture attached, there were many nails, some type of metal clamp/bracket and one large bolt left in our driveway (this is only some of the nails, my Husband had picked up at least a dozen before this and had thrown them into the garbage, which I did not feel like going through to retrieve). While this may not seem like a big deal to some, my husband rides motorcycles and parks the in the garage. Should we not have seen these all over the driveway, he could have ran over them and caused an issue with his tires that he may not immediately noticed and blown out a tire at full speed. Like I said, the issue is not with product or price - that is fantastic, but the work that we will have to do to fix the landscaping is annoying, and the nails - that could have been catastrophic for my husband should we not have noticed them and picked them all up.
Fantastic they were prompt&they explained the entire work process,answered all, of our questions,they were upfront about everything! Services Rendered: Installed 2 new garage doors&1 garage opener!
They were fantastic. We have referred them already. Two people came out to complete the service. It took them 2 hours to complete the work. The area was left perfectly clean. Services Rendered: Garage door.
Great after installation service, quick response. Services Rendered: EZ installed two doors a few years ago. They encountered a problem with the installation. No problem, they just compensated and all went well. Recently I had a failure with the control on one door. I was able to troubleshoot it based on the manual and determine it was the control panel. Not an EZ issue but a hardware failure. I called and requested a replacement be sent by mail. They agreed but the next day they said the owner would be in the area and could make the change. We were going to be out of town so I just requested they send it by mail. When we returned it was in the mail and I made the change in a few minutes. I want to thank them for their quick response and great customer service. If only all companies would understand the concept of customer service.
They did an awesome job. The openers that we chose were super quiet, since our garage sits beneath three bedrooms, and we wanted operation of the doors to be as quiet as possible. Justin and his team were friendly, prompt, and skilled in their service, and took the time to explain everything in detail and go over programming instructions clearly. Yes, the openers were a bit on the pricy side, but we wanted to go with them after reading several independent reviews on multiple sites. We felt that the cost was a good investment for the home, and with the level of service we received from this team, we are very satisfied that the workmanship was excellent, and that our choice to go with them for this service was absolutely the right choice. We are going to be considering new garage doors in the near future, and will definitely be contacting EZ Garage Doors to have them come out and help us again! Services Rendered: Fully installed two new Liftmaster Elite 8550W garage door openers in our home and supplied 4 remotes. Replaced two pulleys and a spring for one of the doors. Removed all previous hardware / openers and disposed of materials.
