Review from Sean M.
Published:almost 3 years ago
Wow, what a great experience with All About Doors. First off, I should say that I am a tough judge when it comes to doing business with companies. I have very high standards and expectations for communication, timeliness, and quality. Needless to say, I have been let down on a number of occasions by a myriad of companies, both big and small.
All About Doors was hands-down the best experience I have had with any home-improvement company. From the very first interaction, they went above and beyond in terms of communication, depth and breadth of expertise (both aesthetic and technical), and overall demeanor. I have now worked with most of the team members and each and every person has completely exceeded my lofty expectations, both my own as well as those set by their impeccable online reputation.
Usually we have multiple bids for every project - not this time. We had Brian out to do a quote and we knew that we had found the team we wanted to support with our business, our dollars, and our recommending power. I knew that no one else could even compete and it would be a waste of time to have anyone else come out.
We couldn't be happier with the quality of the install and the product, both in materials and presentation. It has completely transformed the curb appeal of our home. We have had multiple neighbors comment on our new door and ask us where we had the work done.
Where All About Doors really sets themselves apart is when there was a slight hiccup. Trevor immediately stepped up wanting to help, even though it wasn't necessarily through any fault of his team. He cares about the outcome and nurturing a long-term mutually beneficial relationship. That is the mark of an exceptionally well-run company. I am now afraid to go anywhere else because I know that they won't be able to compete with All About Doors.
Trevor, Steve, Brian, and Chris - It was an absolute pleasure working with all of you and I look forward to referring you to all of my friends and family. Keep up the great work. You have created a lifelong customer and advocate.