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Reviews for Top Lock & Garage INC
Rating
78Google: 4.5 ⭐Is this your business? Claim Here
Hours
- Monday9 AM-11 PM
- Tuesday9 AM-11 PM
- Wednesday9 AM-11 PM
- Thursday9 AM-11 PM
- Friday9 AM-10 PM
- Saturday9 AM-11 PM
- Sunday9 AM-11 PM
Contact
Featured Reviews
Anonymous Review
Published:11 months ago
Google5Very quick, convenient and professional
Anonymous Review
Published:11 months ago
Google5Came to my house quickly and was done in a timely manner, I would highly recommend their services to anyone and they are available 24/7. Only cost 200$ for a new key other places wanted 500-800$.
Anonymous Review
Published:11 months ago
Google5Best locksmith in town! Great job guys and sure we'll meet again
Anonymous Review
Published:12 months ago
Google5I called Top Lock and they came right out and they are great to deal with. Very polite technicians that get right to work, have what you need and get job done right away...
Anonymous Review
Published:12 months ago
Google5Ilay was a excellent locksmith. He was very friendly and unlocked the car very quickly. Definitely 5 star service .
Anonymous Review
Published:about 1 year ago
Google3I called a technician to come out and help me because I was locked out of my home on a Saturday evening. The technician came within 30 minutes and was able to help me. The technician was prompt and professional. Before the technician commenced the work, he wrote out the list of the services he intended to charge me: The Service Call charge is $89 The Lock out charge is $179 The Labor charge is $129 The service call charge covers the technician driving to assist you with the emergency. I agree with this charge and believe it is fair especially for a Saturday evening. The lock out charge and labor charge were interesting. It would seem that the lock out charge would include the labor. It looks like I am being charged twice for labor. The technician explained that the lock out charge is for me being locked out of my home. The labor charge is for him to fix the situation. If I'm locked out of my home, wouldn't the lock out charge include the cost to fix the issue? Apparently, not. After some back and forth, we were able to settle on a price of $250 for the service. The technician was able to pick the lock on the doorknob and open the door within 2 minutes. The lock did not need to be replaced. I am VERY grateful for the technician's service; however, I believe the company is taking advantage of customers in their time of need/ emergency. I called and spoke to the manager/ supervisor he informed me that this pricing is in line with the market and that I should be grateful for the service. I do understand that services cost money and want to state that I was fully expecting to pay a premium but wasn't expecting to be quoted nearly $400. I also understand that I could've declined the service and asked the technician to leave but I was informed that whether he performed the service or not, I would be charged the $89 service call fee. I wish I had been told the pricing over the phone. I am thankful that I was able to settle on a price of $250. I do not recommend this company unless you are willing to pay a lot of money. Attached is a photo of the quote and the door knob the technician picked.
Anonymous Review
Published:over 1 year ago
Google4Eddie was a very good technician. He arrived on time, looked professional and explained everything he was doing If I ever need a locksmith again I will ask for Eddy. PS I rarely give 5 stars this is high praise from me
Anonymous Review
Published:almost 2 years ago
Google5Went to a Honda dealer to get a new key cut and my ignition repaired but decided to have my car towed back to my house because of how unprofessional they were. Called this company and they took care of me without any issues. The locksmith was honest and very helpful. After he left, I noticed a slightly scraping sound coming from the wheel and he came back as soon as he could and took care of the problem. Overall very professional and reasonably priced.