Anonymous Review
Published:10 months ago
(Please ignore the leaves and the poor quality photos - photos do not do the work justice!)
Our garage door was in really bad shape - to the point we were unable to open the garage door anymore due to the metal shearing and caving in from damage by the previous homeowners. Daniel came to our home and provided us with different options for what would look and work best with our garage. His recommendations were based on what we were looking for, "timeless garage doors", and cost effective for our plans with this garage. Daniel also educated us on the different types / styles of doors, what is popular and most sought after, how the doors are made, different size tracks, as well as truly took the time to find what would be best for us. At no point did I feel he was trying to "sell a product" or push more expensive doors on us - it was truly a breath of fresh air!
We signed the contract, got the door order with special modifications to the track, and we waited. Due to delay in supplies, it took approximately 7 weeks for our door to come in. Upon arrival, they had me scheduled for install within a week.
THE BEST PART: The install team was the ABSOLUTE BEST!! Justin and Chad came to install our garage door. They arrived first thing Friday morning, Justin had amazing communication, they installed our garage door, and then met with me prior to leaving our home to discuss what all had been completed. Justin walked me through the installation process, the work performed, and the minor hiccups they came across. Justin took the time to show me important details on the new garage door to be aware of, and what specific changes were made compared to my last door (that were outlined in the contract). The crew was extremely detail oriented, left our home without any scraps or debris, and had the best customer service!
I highly recommend that if you want great customer service, great quality work, and a great price - I would absolutely use Commonwealth Garage Door! Thank you Justin, Chad, and Daniel!