Review from Jason S.
Published:over 6 years ago
I had two 25 year old Craftsman 1/2hp chain drives openers that needed to be replaced, and a 3rd one that was sporadically having issues. All were failing and getting touchy with remote and outdoor panel compatibility. Of course, they were all incredible noisy, and we have a room above the garage where it sounded/felt like an earthquake every time a door was opened. From previous homes, we wanted to use Liftmaster openers again. Home Adviser recommendations never even called! I went to Liftmaster's website and found 3 ‘local’ dealers that all had accolades and excellent reviews. I had each quote me, and ASAP was quick to close the loop, the most knowledgeable, and competitive on pricing. Deidra was the initial contact person, and she was so helpful. Because noise was an issue for me, she helped me make a decision to step up to a Liftmaster 8550W unit (3/4 hp belt-drive, battery back-up, MyQ application for online control and monitoring). She even made me aware of an online rebate offer through Liftmaster that scored me some other MyQ home automation for free. We scheduled my installation for a few days later, and the technician, Jim, was just incredibly knowledgeable and complete with all aspects of the installation. He is a detail guy so he took my hodge-podge and left me with a super neat and clean looking install. All new remote and sensor wiring, new metal bracing as needed, and the high quality light bulbs that handle vibration better than the standards. He also showed me how to program my exterior keypad before he inspected the doors, tightened up some screws and gave everything a proper lubrication. He then took away the old openers and left a spotless work site. The end result was incredibly quiet doors and openers with perfectly functioning remotes, keypads, and apps. I could not be more pleased.
Services Rendered: Three belt-drive garage door openers installed
Garage Door Handbook