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I'm very happy how my garage door works now. I emailed the company and they got back to me the next day. Matt did an excellent job not only fixing my broken spring, but also showing me why my track was so loud. I'll be calling them for any future garage issues.
Rock River Door Company installed a garage door opener. The Guys answered my question with great knowledge. Install was quick and they ran the wires clean. I would recommend this company based on a great experience
Outstanding customer service. Explained everything we were having done, on time, and completed the work quickly. Highly recommend.
Just had a new garage door opener installed and I am super happy! Got a lot of info about the actual door & springs as well as assistance connecting the opener to my Subaru so I don't have to carry the physical opener with me. Fast service from my first call to installation. Service tech was knowledgeable & friendly. Highly recommend this company if you need a new opener.
Amazingly professional and outstanding service company. We had a unique situation and Rock River Door was by our side helping guide us through the entire process. From original concept and design through fabrication of our new garage and adaptation of a brand new door and opener installation. This company never let us down. Our process was somewhat unique in that we live over 1000 miles away but yet Al worked with us making sure all the details were spot on for our rental. Top quality products and highly skilled team work made for a seamless and clean install. We have seen many other door companies work and NONE of them even come close. Strongly recomend to everyone searching for new install or existing door service to call Rock River Door FIRST! You won't be disappointed with this company. Stellar prices too! And even more impressive is the fact that they handle many of the surrounding area municipalities too. That says volumes about their professionalism.
Amazingly professional and outstanding service company. We had a unique situation and Rock River Door was by our side helping guide us through the entire process. From original concept and design through fabrication of our new garage and adaptation of a brand new door and opener installation. This company never let us down. Our process was somewhat unique in that we live over 1000 miles away but yet Al worked with us making sure all the details were spot on for our rental. Top quality products and highly skilled team work made for a seamless and clean install. We have seen many other door companies work and NONE of them even come close. Strongly recomend to everyone searching for new install or existing door service to call Rock River Door FIRST! You won't be disappointed with this company. Stellar prices too! And even more impressive is the fact that they handle many of the surrounding area municipalities too. That says volumes about their professionalism.
Al and Matt came out to my house right away. They fixed the door Pronto and I was able to get to my doctor's appointments. I recommend these guys they are very good.
We called Rick River Door & spoke with Al. He quoted us a price & offered next day service, which is amazing. They were out today & replaced the opener & other minor fixes in a reasonably short amount of time. We were charged a little different price than quoted. I spoke with Al & he offered a refund for the difference. I'm very pleased with the service of the repair & Al's fairness of billing problem. I will definitely use them again for any other garage door problems & would recommend them to anyone.
Happened to see a truck with their name on it a few months ago at a convenience store on a Sunday after church. I gave Matt my name & address and asked him to come give us a quote. He called the next day and came over & evaluated the job and left a brochure. I called and advised our choices. Al sent us a bid within the day. I approved the bid and he advised the door was ordered. Like everything these days, the expected delivery was longer than usual, 12 weeks. Received a call after 8 weeks the door came in ahead of schedule. They scheduled install, showed up in timely manner, completed the job, & programmed HomeLink in our cars. Thorough in cleaning up work site,
We needed new garage doors for our home and when we finally settled on what door manufacture we wanted to go with, it was now time to pick out who was going to install them... We had three estimates and we landed on Rock River Door Company and couldn't be happier with Al's work. Al was on time for his scheduled appointments and had the best pricing and was professional and polite... I would recommend him highly...
