Review from Michele D.
Published:12 months ago
The BEST outcome I could have imagined! When I called, I had a huge problem. A vehicle ran into my garage door, crumbling it. That created a serious security issue for me. Needless to say, I was in great need for IMMEDIATE assistance. Where other companies were not interested in providing same day service on a late Saturday afternoon, You greeted my call in a very friendly and helpful manner. The "icing on the cake" was Eli. When Eli arrived, he quickly assessed the situation and had a solution and plan in place. He was extremely knowledgeable and exceptionally friendly and caring of my circumstance. I know my request was not an easy one; I needed my garage door and all of it's components to be completely replaced ASAP. And although it was late in the afternoon on a Saturday, Eli made it happen! Additionally, he made sure that the garage door could be secured as well as possible, so that no one could easily gain entrance overnight. Then, the next day, which was Sunday morning, Eli's promise to have everything taken care of first thing, happened! Yet he didn't stop with just the bare minimum. Eli did everything in his power to make certain that my special requests were accommodated... cosmetic requests. Eli also check in on me the day of installation and the following business day. Additionally, I was given the opportunity to make changes to the window glass portions of the top section of my new garage door. The professionalism and sincere care that was shown me throughout this entire process, gives me such confidence in referring You to each of my family members, friends, colleagues and associates. I must say, Eli actually made all the difference by his knowledge and genuine concern for my needs. After having met him, I had no question that I had made the right decision to have y'all come out and take care of my problem. Lastly, I was pleasantly surprised that the cost was absolutely fair. All the way around a fantastic experience!