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They installed a double wide overhead door and everything was perfect! Quick install, quick scheduling and great quality!
The worse experience I have ever had with a major company. My door opener was installed 2 yrs ago that is hardly used, I store my motorcycle in there. It broke Saturday. When checked out found several bolts that had not been tightened, not even a wrench mark on the nuts. Called Overhead Door was told no warranty on installation after 1 year. My thought is if it was installed correctly I would not be going through this. I am a disabled woman on my own but I still will stand up for what I think is right. THIS IS JUST WRONG.
The woman who answered the phone was friendly and knew right away what the problem was. She scheduled an appointment for me the same day. The service guys called ahead, were on time, and completed their work quickly and efficiently. My garage door now opens and closes quietly and more smoothly than it has in years. Excellent service!
My experiences with this Overhead Door company have not been good. In August I talked to Mark about the weather stripping I needed. He told me he had some on order and would call me when it came in. I did not hear from him so in October I started calling about it. I called and left several messages for him to call me back and he never did. Finally I did get a hold of him and he said he didn't know if or when he would get any weather stripping because everyone was having trouble getting stuff from China. I was able to purchase the weather stripping at another Overhead Door Company in Kansas City. I called 6 times leaving messages asking someone to call me about putting the weather stripping on. Again I got no return calls. This past weekend my garage door quit working. I talked to Mark on Monday and he said someone would come out on Tuesday. i told him I didn't get home until 3 and he said someone would come out after that. I got a call at 10 am that someone was at my house. I told them I did not get home till 3. He said Mark never told him that. No one came over on Tuesday nor on Wednesday. They definitely are not dependable.
These guys were friendly and had the parts I needed to repair our garage door ourselves. They told exactly how to fix our broken door. I recommend them on the principle of professionalism and knowledge. Thanks fella's!!
Great Customer service! I am a sales consultant at Conklin Cars Salina. I called in for one of my customers! Connie was a great help and will have my customer's door reprogrammed at my customer's convenience! Thanks Connie!!
Great service all the way from the first contact to installation. Salesman was easy to deal with and the installation for two garage doors took one day.
Highly recommend these guys. They've replaced the opening unit on both our garages. They showed up right on time performed service quickly and explained everything to us. Super friendly and did an awesome job.
