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Arrived within their ETA. We're quick to identify the issue and just as quick to resolve it. Friendly customer service !
Here are the PROS for Roman Doors and my experience with them: 1. Prompt in responding for a quote 2. Prompt in scheduling technician to come out and take measurements 3. Prompt in following up with written quote for items needed 4. Professional attitudes and friendly customer service 5. Pricing fair enough based on today's economic situation CONS= None for me! Mary, thank you for all your help in getting back to me with my purchase. Tim, thank you and your father for installing our new door and opener in a timely manner. I've made the right choice with your company!
Look no further! Family owned and operated this is the A Team in Santa Maria! My garage door was fixed with precision and without all the upselling one typically encounters. Thank you Tim!
Excellent service, very professional. Tim did a superb job of installation and the product is exceptional. Highly recommend Roman Doors!!
They scheduled an appointment quickly, showed up on time as promised and finished the repair ahead of predicted. Tim came appropriately masked and did excellent work. This should be a model for other home repair companies! Thanks!
Just got our garage door repaired by Tim and I am very happy that I went with Roman Doors. He was easy to talk to and was very knowledgeable. Prices are good and I would definitely contact them again if I ever need another repair or service. Thanks Tim!
Highly recommend "Roman Doors". The tech, "Tim", that came to our house today was very informative and professional. Very comforting during this crazy epic time we live in to know that there are still people and businesses who really care! They were able to even provide same day service which we all know is difficult right now! Thanx much Tim and Roman Doors!
Called late in afternoon and they sent someone out first thing the next day to repair my broken springs. Person who answered phone was courteous and answered all my questions. Some of the other companies I called weren't able to answer my questions and told me to call another number to get an answer. Tim did a great job on the repair and gave maintenance tips. Price was cheaper than some of the other places plus they gave me a senior discount. Would recommend them to other people.
I just had Roman Doors come out to fix my garage door opener from 1995, but it was too old to fix so I had a brand new opener unit installed. I am so utterly pleased with the professional handling of the install, the QUICK time (about an hour for a full install of a garage door opener box), and the cost of install ($445 for the unit and service). Now my garage door runs smooth as butter, with almost no sound as it opens. It used to make a horrid grinding noise you could hear down the street, that reverberated through the walls and floor of my townhouse. My new unit even has wifi. Wifi!! I didn't know that was even possible! I'm so happy with Roman Doors and will recommend them to ANYONE on the Central Coast. Lastly, I was able to make an appointment for only two days after calling, which I appreciate. Not having to wait a week or more for an appointment was great with my non-flexible work schedule. The technician came out at 12:15 for a 1:00 appointment (early, with my permission), and was finished around 1:20. Done and done! Thank you!! 5 stars!
Thanks Roman Doors! Easy to get an appointment to service our garage doors and deliver the much needed exorcism of a very moody door opener. Overall, very pleased with service. The opener provided was a little more expensive than I hoped to pay, but price included installation and door service. Thanks again Roman Doors!