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It went fine. I had an intermittent problem and they came out several times without charging me for the extra visits. He did get it resolved and I am very pleased with this company. I would definitely hire them again. Services Rendered: They serviced my garage door.
Metro responded the same day we called because one of the cables on our old garage door was severed. They fixed the cable but showed us that the mechanisms on the door were really deteriorated and recommended a new door. We decided to replace the old door. Metro painted the panels on the new door at their shop and installed it and the new lifting mechanism two days later. The county inspector praised the installation because the door tracks are bolted on in seven places on each side, which apparently is more than he usually sees. The door is The Hurricane Master manufactured by DAB Door with a Lift Master cable system. It is 16’2” wide and 7 feet high. It cost $2,300 installed. Very happy with end product, installation and service from Metro Garage Doors and would use them again. Services Rendered: New garage door
Great, very professional, reasonable price, and punctual. Services Rendered: Garage door tuneup and key pad installation
We were stuck in our home after the springs of the garage door broke late in the afternoon. They responded to our call right away and came out the next morning. The repairs were made and we could not be happier. Services Rendered: Garage door repair.
Excellent. Tim was responsive and showed up promptly the following day. He fixed the problem and suggested replacing our old metal rollers with quieter and smoother plastic rollers which we did on both garage doors. Price was fair -- we would definitely recommend him to anyone needing garage door work! Services Rendered: Needed garage door opener repaired after it jammed because the storm lock was still engaged.
After a few days of having called several other companies with a runaround or no response, a friend recommended Metro. Thom Bee responded quickly and promptly arrived the next morning. The door needed a new spring after 15 years of continued use. Thom and his assistant replaced it and the door worked perfectly. Thank you, Thom! Services Rendered: Our large garage door of a 3 car garage was only going up 2 feet. We didn't know what was wrong.
I had a balky garage door. Needed to get it repaired. Called Metro based on local area and number of positive reviews. Call was answered promptly by Mr. Bee. They were in area and came out within 15 min or so. Two gentlemen--diagnosed misaligned optical sensor. Fixed it and turned up the door itself quickly. I had asked if he could supply/program another remote which he could and did--very quickly. They were done within 15-20 min. Work very efficiently together. Very pleased with the customer service and their skill. Definitely would be first people we call if we have other issues. Services Rendered: They fixed an optical sensor that was misaligned, lubed and tighten the chain, lubed the door and the spring. Brought out a new remote and programmed it.
