Review from Patricia O.
Published:over 10 years ago
First to last John Horton and his team are truly exceptional! If you are looking for someone that you can depend on to do a first class job for you Horton Remodeling is the right choice. John is a complete professional as are all of his men. He very quickly scheduled an appointment to give me an estimate on the job. He arrived with a clip board, examined all the work to be done and was able to provide us with a detailed estimate within 24 hours. His estimate was not the least expensive of the three that we had requested but it was certainly the most thorough and it specified two coats for all of the painting whereas other painters specified only one. Also, it was obvious from the start that his attention to detail was much more comprehensive. As it turns out, based on the amount of time and expertise that Horton Remodeling spent on the job, we are convinced that his pricing is very competitive. John and his team showed up exactly on the date that we had agreed upon and they stayed on the job, without interruption, until it was completed, totally to our satisfaction. Our home was built in 1879 and is located in the Downtown Historic District, this means that not only are parts of it very old, requiring extra labor, but also any changes that are made need to be reviewed by the commission and any replaced shutters needed to match those that were being replaced. With 22 windows and 22 pairs of shutters, not to mention three sets of french doors and, numerous decorative corbels around the roof line the scraping and painting process was extremely labor intensive. The shutters required extensive scraping, priming and repainting. Some new shutters had to be obtained and John actually had new ones altered so that they matched, exactly, the existing ones. Throughout four weeks of on site work his painters and carpenters were polite, respectful, careful and most important -- very skilled in the execution of their work. They refused to re-hang the shutters until they were absolutely sure that they were as perfect as they could get them. Likewise, they painstakingly repainted the french doors three times because they were not absolutely pleased with how they looked. Every day they arrived early ready to work and when they left at the end of the day their equipment was carefully stowed away and every work area was swept clean. The attic stair replacement was complicated by the fact that the existing old stair had broken and we had it sealed within the drop down door until it could be repaired. John's men showed great creativity, as well as courage( they had to stand on ladders above the staircase without knowing if the existing stairs might fall on them), in dislodging the old stairs, removing them without causing further damage (to the antique staircase as well as two crystal chandeliers which complicated the project). They also showed skill and creativity in installing the new stairs. Since we had them working in that area already we also had them paint the hallway as well -- their interior painting is equally as good as their exterior work. During this project our garage door, old and worn out, broke. Without realizing that Horton Remodeling could have replaced it I mistakenly called a garage door specialist. They came out and did a very poor job replacing the door. John, and some of his team members, were able to explain to us what was wrong with the installation (just kindly sharing their knowledge) and we were then able to get a new door installed correctly. Clearly, they could do a wonderful job with garage doors as well. First to last Horton Remodeling was A+++, it is so good to know that there are professionals out there that you can absolutely trust to do an excellent job for you. We still have a couple of other projects that we intend to call them in on, obviously they are qualified to do just about anything in the remodeling arena. May they stay in business forever, we will sleep easier at night knowing that whatever help we might need with this truly loved but antique home, we have this reliable resource to call upon.
Services Rendered: We contacted Horton Remodeling to pressure wash our house and to clean, scrape and paint all of the trim, fascia, windows, doors and shutters (replacing as necessary) on our house and garage. We also needed him to remove and replace a very long and heavy (12 foot ) attic pull down ladder which required framing as well as interior painting.
Garage Door Handbook