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Reviews for Precision Door of North East PA
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Very impressed with this company. I called Saturday mid day, and they were here in the afternoon. Chris was great. Explained everything that I would need, and the cost (which was fair). I said lets do it and ask when he could come back, and Chris said we can do it now. Wow. You don't hear that these days. Chris's work was clean and very efficient. Very happy. Services Rendered: garage door repair.
Quick response good work. Very happy, they were the only one of three to call. Tech Gabe was great, feel like I got lucky with this. Services Rendered: Repair garage door
Terribly disappointed. I suggest not wasting your time. I called last week to schedule an estimate to install high lift tracks, new jack shaft openers, and any necessary new hardware on my garage doors. I spoke with the office manager, then the shop manager to schedule an estimate. Nearly a week later when they were supposed to come give the in person estimate, I received a call that they were not interested in doing the job unless I replaced the doors as well. They claimed the job was too involved and would require more hardware, but replacing the doors is a non-starter as they're solid architectural doors that match the house. They did not quote what hardware would be required, and frankly it made little sense from an engineering standpoint as there is nothing that precludes a wooden door to be a high lift, the doors are not abnormally large or heavy at only 9'wx8' high, and the openers and hardware are rated for much more. They admitted it was possible to fit the door with the appropriate hardware [doors which they gladly charged >$1500 to change the rollers and springs on just 3 years ago], but were still uninterested in the job unless we changed the doors. There is no engineering reason why this door could not be converted to a high lift, or have the openers installed - I got the impression they just didn't want to the job unless they got to sell new doors too. They offered no alternative, no increased pricing, just a cancelation on the estimate. They wasted my time, and in the end admitted that they were just too busy for a job like this. Services Rendered: Garage Door Openers & High Lift Conversion
Arrived promptly. Very important since we couldn't get the garage door opened. He replaced the spring and other items that needed to be replaced. He was very professional and courteous. Very happy guy. We highly recommend A.J. Yanko. Services Rendered: The spring on garage door was broken
I was so impressed at how quickly, Precision doors sent AJ to repair my garage doors. Our old company seemed to be out of business, so I found precision and I'm so glad. There is no comparison between quality two companies. AJ was prompt, kind, efficient. He wanted me to understand clearly what he intended to do in the way of repair. This is the time of year when I always have our garage doors inspected for problems, Fall before Winter can set in and make repairs possibly more difficult. AJ did a very thorough check. Before he did the check, he showed me everything that he was testing. Then, he looked for the best possible discount to bring the cost of the servicing and repair down. Again, I was very pleased about the discount. I hope that next year, we will see AJ again. But, I want to mention that the person who answered the phone also was very kind and gave me a much smaller range of time than my old company. With my old company, it was necessary to wait all day. The person who answered the phone said that it would be between 1 and 4, a much shorter time span. AJ was even early. I highly recommend Precision Door company. Services Rendered: The cable connection between the motor and the garage door had completely broke apart
Outstanding service. Installer was on time, courteous, knowledgeable. Work was done in a professional manner, and end result is a smoothly operating, quiet garage door system. Could not ask for better! Services Rendered: upgraded system, added torsion springs
The spring on my garage door broke and I called this company. I informed them I still had a month or so on my warranty and informed them of the type of spring that would be needed. No more information was requested and an appointment was scheduled. When they arrived, they immediately stated they cannot do the warranty work and that I should have called the door manufacturer. Then they charged me for the service call. The manager informed me that I should have informed them it was a warranty job. It is recorded on their line that I did tell them that BEFORE scheduling. Essentially, I did everything they said I should have done to avoid wasting both of our time and my money, but yet they won't refund my wasted time or money for their mess-up! No one should do business with this company as they provide terrible customer service! Services Rendered: warranty spring repair
While the initial estimate negotiations with the first contact was rather uncomfortable and we almost didnt use them, the tech that came out for the estimate and the eventual repairs was very considerate, cooperative and helpful in explaining what he was doing and why it was necessary. Services Rendered: Replacement of Garage Door Opener and Repair of Garage Door
Initially we thought the problem was with the safety sensor. It turned-out to be a bad circuit board. The safety inspection also found some age-related issues. We decided to go ahead and replace the door opening system entirely. Everything was explained, easy to understand. Pricing was pretty much what I expected. Services Rendered: Garage door broken
PERFECTLY! Excellent professional service done with kindness and a smile. Wonderful people work here. This is my second time using them and I will call them if I need anything. They are GREAT! Services Rendered: Garage door repaired.