Review from Markus A.
Published:over 1 year ago
1) One of our torsion springs broke Monday evening.
2) Proceeded to YouTube how to replace garage door torsion spring. Decided it was too risky even for someone like me who is decently mechanically inclined and handy (my opinion, of course.)
3) Went on Yelp Tuesday morning to canvas some price quotes from reputable garage door repair companies.
4) Got about 10 replies from different entities, 7 out of 10 required an "in-person inspection" before sending an approximate price. This is with me sending out dimensions, pictures, part numbers, torsion spring widths, length, etc. (.207, P175S, 24 inch spring length, etc) You would think they could give you rough estimate with all that info.
5) Out of the three that responded, Garage Tech sent a bid that was best priced and committed to a SPECIFIC time that worked best for me. The others wanted to show up between a 2-3 hour window. Nah. I've had too much of that nonsense from Comcast.
6) Garage Tech showed up ON TIME (actually got there before me, as I rushed home from work). Paid the price as quoted. Did additional adjustments to the garage door, etc. The tech was done in maybe an hour. Very nice guy, got it repaired quickly. 2 year warranty included.
7) Garage door was up and running in less than 24 hours.
TLDR;
1) Quick replies, quick scheduling, shows up on time,
2) Excellent pricing, able to give rough $ PRICE quote via messages
3) No nonsense, fast repair.
4) 2 year warranty