Reviews for Rainier Pacific Garage Doors, Inc.
Rating
96Google: 5 ⭐BBB: A+BBB AccreditedYelp: 4.5 ⭐Angi: AIs this your business? Claim Here
Address
Hours
- Monday8 AM-5 PM
- Tuesday8 AM-5 PM
- Wednesday8 AM-5 PM
- Thursday8 AM-5 PM
- Friday8 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:about 1 year ago
Google5I called them after we bought a new house and discovered that the garage door was missing the chain needed to open and they were able to get us a new opener and appointment to install it within just a few days. The customer service on the phone to get the appointment set up and decide on the new opener was great. We were able to upgrade our equipment at a reasonable price to be WiFi capable and have a keypad that we wanted for our kids and other family to access our home when needed. Installation was smooth and we have never had any issues with our garage door since. And when we are ready to upgrade the door itself we will be calling them because I know we will get a quality product for a reasonable price with top notch service from everyone involved.
Anonymous Review
Published:about 1 year ago
Google5Awesome company with customer service that sets the bar for all other companies. David and Katie were excellent to deal with and will use them for all my garage door needs.
Anonymous Review
Published:about 1 year ago
Google5The company was eager to help, professional and did a fantastic job with the installation of a new door after ours broke. They were fast, friendly and professional. Highly recommend and will be the only garage door company I will use moving forward!
Anonymous Review
Published:about 1 year ago
Google5My parents moved into their new home and were having problems with the garage door. I called Rainier Pacific and after explaining the problem, it seemed like they had a tech out there as soon as I hung up the phone! The time and care they put into helping my parents was above and beyond! I'm so thankful for the fast and flawless service we received from Rainier Pacific! Would 100% use them again and recommend them to everyone we know!!!
Anonymous Review
Published:about 1 year ago
Google5Awesome service. They were able to quickly repair our garage door with knowledgeable and friendly service. We wouldn't use anyone else.
Anonymous Review
Published:about 1 year ago
Google5They successfully replaced a few panels on my doors, which were challenging to find. The service was excellent in locating the required parts, and the technician not only performed a flawless installation but also tuned up my automatic doors. Highly recommended!
Anonymous Review
Published:about 1 year ago
Google5Dave came out and did an excellent job fixing my garage door. The cable had come loose and it was also not shutting well prior. He walked me through what he did to fix it and showed what maintenance needs to be done to keep it running smoothly!
Anonymous Review
Published:over 1 year ago
Google5I'm very glad I had these guys install my new replacement garage door. They arrived in the time frame stated, had the best price, were very professional and they are very knowledgeable installers. I will recommend them to everyone I know.
Review from Korina L.
Published:over 1 year ago
Yelp5We are very happy with the garage door and the opener that we purchased from Rainier Pac Garage Doors. The door installation went very well with their installers being friendly and professional. When they installed the door, one of the installers brought to our attention that one of the panels was slightly damaged (which we would not have noticed if not brought to our attention). They told us that they would order another panel and install it once it came in. It came in within a couple of days and it was promptly installed. Good company and nice workers from the estimator (DJ), to the scheduler (Lynnette), to the guys that installed the door and opener. It was a pleasure doing business with them.
Review from Brookes M.
Published:about 2 years ago
Yelp1New garage door was delivered and installed with new hardware. It was advised that the opener may be out of date, and need replacement. Upon next visit, it was deemed the opener needed replacement, which we had purchased via Amazon. Communication was less than satisfactory, but this was billed as a follow up. Fast forward after install, a bill arrives... $330 for install. Would done it myself, if the amount had been communicated.
Review from Ashley G.
Published:about 3 years ago
Yelp5First things first. David was absolutely amazing! I bought a home that had some pretty damaged garage doors that I needed replaced, he helped me get scheduled and exactly what I needed. The team came out to remove my old doors and install my new garage doors. They were professional and made sure everything was working properly. I couldn't be happier with my purchase! Highly recommend this company if you need garage doors!
Review from Wen W.
Published:over 3 years ago
Yelp5Employees showed up on time according to the estimated arrival time. They worked within the promised time frame and cleaned up nicely. The employees also showed me how to navigate with the garage door opener with ease. Anyway, I'd recommend this business if you ever need a garage door replacement.
Review from Jessica T.
Published:over 3 years ago
Yelp5Very fast response to our call for help when our garage door motor stopped working. Recommended a fix that actually saved us a significant amount of money. Thank you!
Review from Suzan M.
Published:almost 4 years ago
Yelp5Very professional and fast service! Love our new doors!we had another company scheduled to come out to give us an estimate. It took 2 days. With missed appointments.
Review from Tara C.
Published:about 4 years ago
Angi5Wonderful service, on time called as promised before arrival. Installation took maybe over an hour. Knowledgeable of the products and explained how to work it even though the company had not provided the kit. Great job ! Thank you Services Rendered: Garage Opener Installation
Review from Jason V.
Published:about 4 years ago
Angi5We couldn't be more pleased with Rainier Pacific Garage Doors, Inc. When we first called, the receptionist was so pleasant and accommodating; just speaking with her will cheer you up. The repairman, Ricky, was equally accommodating and courteous. He took the time to answer our questions and explain the repairs he performed. It is a joy to watch a true craftsman and expert using their knowledge and skills. We highly recommend using Rainier Pacific Garage Doors, Inc if you have any garage door work needing to be done. Services Rendered: Repaired a broken spring on garage door.
Review from Don M.
Published:over 4 years ago
Angi2Tech was professional and punctual, agreed that both springs were to be replaced. 15 min later the tech was done, he assured me that the job was done, yet on the receipt only 1 was changed and charged for two.. Services Rendered: Replace both springs on garage door
Review from Greg C.
Published:over 4 years ago
Yelp5After I crashed into my door with my car, I really wanted to keep my business in the town I live in. I called, rcvd a quote and a few days later I have a new garage door. The installer installed the door quickly and skillfully. I could really tell how experienced he was. Very, and a good guy to talk to as well. When he finished the door worked better than ever and needed no adjustments. Experience pays!! So I say, "Job well done", and thank you.
Review from Bob J.
Published:about 5 years ago
Angi5Estimator showed quickly. Install team came on time and did a great job Services Rendered: Install Garage Door
Review from William T.
Published:about 5 years ago
Angi5Quote and all communication was fast and helpful. They were able to fit us in the next day. Work was done on time, no surprises. Services Rendered: Replacing broken torsional spring
Review from Perry R.
Published:over 5 years ago
Angi5I cannot say enough good things about Rainier Pacific Garage Door. They sent someone out the day we called them. Their estimate to replace the garage door was very fair. Levi, the installer, showed up on the day agreed to and did a stellar job with the installation. He could not have been more polite or professional in his work. They even hauled away the old door. I would hire them, again, in a heartbeat! Services Rendered: Garage door on an exterior shed needed replacing.
Review from Eric S.
Published:over 5 years ago
Angi5Rainier Pacific responded quickly to the request for quote and immediately set expectations regarding availability (it was a holiday weekend) - great communication! The work was prompt, polite, professional, and well-priced. Will contact them again in the future. Services Rendered: Replace torsion spring
Review from Jeff M.
Published:almost 6 years ago
Angi5100 % wonderful. Services Rendered: repair garage door and refurbish
Review from Heather C.
Published:almost 6 years ago
Yelp5This is a late review, back in November these guys installed a super tall garage door for us. They did a great job and were very thoughtful when installing the hardware to be sure it was just perfect. Great job and I would use them again or refer them!
Review from Jeri-Marie H.
Published:about 6 years ago
Angi5Very well. We are extremely happy with the suggestion made by Katie as to what model and type of opener would work best for replacing our existing garage door opener. She suggested Linear Model 800 1/2 HP Belt Drive vs Chain Drive. The difference in price $40 more and worth every $. The garage door is right below our living room area. It is so quiet, you can barely hear the garage door open and close. Unlike our old one where you definitely could tell somebody was pulling in and out of the garage. The installers were just as professional from when they first arrived, installation and then explaining the use of the control openers on our outside pad and 2 remote controls before they left our house. Services Rendered: Replace existing garage door opener
Review from Elizabeth J.
Published:about 6 years ago
Angi5Excellent service! We have had them come out twice after our install. They are always prompt, professional, and super nice. They also helped us with a repair and did not charge for it! I recommend this company to my coworkers and friends. Exceptional customer service. Services Rendered: Garage door openers installed
Review from Lei Z.
Published:over 6 years ago
Yelp5Rainier pacific guys did the awesome job to replace two of my old garage doors, I asked 6 companies for the quotes, Rainier Pacific response me with the best prices: every detail of items and steps explained from Katie, then David quickly came the next day and give every detail explain about their product and gave me very valuable suggestions how to stable my old garage frames. later with the schedule, Andy and Rich came and did excellent job to replace the old heavy last century doors! I am really appreciate it! Less cost,best quality, why not! I am highly recommend those guys!!
Review from Maria S.
Published:over 6 years ago
Yelp5I can't say enough about what an amazing experience we had with our garage door installation! David, the owner, came right out with his father-in-law, and did a great job explaining my options and giving me an estimate. Everything happened exactly on schedule, and I was thrilled with the efficiency of the installers taking down my old door, and putting up the new one. I am thrilled with the quality of the door and it's curb appeal. It really completed the fresh new look of our exterior paint job. I would recommend Rainier Pacific to anyone looking to replace their garage door(s)!!