Review from Emily F.
Published:over 1 year ago
I used Sevan to rekey the front door and install a deadbolt on the door to the garage in my new house. George replied very quickly when I initially reached out, and was able to give a very reasonable quote and scheduled a tech to come out on the day and time that I requested. Boris the technician came out and was very polite and knowledgeable. Unfortunately there had been a miscommunication between headquarters and Boris, and he did not have with him the hardware I had requested. We went ahead and installed a substitute. I let George know that I wasn't super happy with the outcome, and he immediately made it right. He scheduled an appointment at my next earliest convenience to swap out the hardware. Victor the technician came out for the second appointment and was also very polite and knowledgeable. Even though my experience wasn't super straightforward, I will use Sevan again. Their prices are fair, and maybe even more importantly, their communication is excellent and it is clear that their goal is to take care of their customers. Thank you, George, Boris, and Victor!
Garage Door Handbook