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Reviews for Sound Door Services LLC

  • Rating
    94

    BBB: A+Yelp: 4.5Angi: A
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Featured Reviews

  • Review from D D.

    Published:
    9 months ago
    Yelp2

    I requested an estimate for garage panel replacement, texted him pics and details, he asked a couple of questions and stopped responding. No estimate, nothing

  • Review from G P.

    Published:
    10 months ago
    Yelp5

    Very good experience with this company. Professional, good price, excellent customer service. I will definitely call them in the future for any of my garage door needs. Very happy customer.

  • Review from Hiker N.

    Published:
    10 months ago
    Yelp5

    Superior services, good communication, and reasonable prices. Jon, Baylen, and Derek have been consistently reliable for many years. (Service on old garage doors, installation of a new garage door and new door opener, as well as maintenance.)

  • Review from mark d.

    Published:
    10 months ago
    Yelp5

    I had a broken spring on one side of my garage door the middle of January. They were able to fix my broken door spring the day after I called. They texted the time they were going to show up and they showed up on time. They were pretty quick in their work. It took an hour to replace both door springs. The installers did a good job. They came prepared. They cleaned up after themselves. The price was reasonable. Sound Door Services did good. I would recommend them.

  • Review from Mark D.

    Published:
    10 months ago
    Angi5

    Sound Door Services was able to fix my broken garage door spring the day after I called. They texted the time they were going to show up and they showed up on time. They were pretty quick in their work. It took an hour to replace both door springs. The installers did a good job. They came prepared. They cleaned up after themselves. I thought the price was reasonable. Sound Door Services did good. I would recommend them. Services Rendered: I had a broken spring on one side of my garage door the middle of January. They said it would be best to replace 2 new springs at the same time. My house is 1968 and it turns out the garage door is a lot heavier (more solid and thicker glass) than an average garage door and I had to have the next size bigger springs installed - which cost a little more than their initial quoted cost.

  • Review from GK M.

    Published:
    11 months ago
    Yelp5

    I needed to replace springs on my garage door. Sound door service provided the most competent quote. Technician arrived in the time window specified and completed the job in less than an hour. This was 10 years ago to the month! I needed the same service again for the same garage door and of course I called them back and they did an excellent job again!

  • Review from Marc K.

    Published:
    about 1 year ago
    Yelp5

    The installation and communication efforts of Jon and his team were commendable. Sound Door, the vendor I ultimately selected, demonstrated directness, knowledge, and transparency during our interactions. The entire installation process was executed without any major incidents, except for a minor adjustment required to accommodate the low ceiling installation, which was resolved promptly. Overall, I highly recommend Jon's work.

  • Review from Adam D.

    Published:
    about 1 year ago
    Angi5

    Arrived on time, diagnosed the problem with garage door opener, fixed the problem, performed additional maintenance all at reasonable price. Services Rendered: Garage door didn't operate correctly, adjustments had no effect. The problem needed to be diagnosed and fixed.

  • Review from Wencong L.

    Published:
    over 1 year ago
    Yelp5

    Before the project I received text messages for confirmation. The tech guy comes on time. Price is reasonable. He helped to change the roller and hinges and that fixed the problem.

  • Review from Vikas G.

    Published:
    over 1 year ago
    Yelp5

    Responsive and reliable. Would recommend for any Garage door related issues. The owner is really great and listen to the problem patiently.

  • Review from Thomas M.

    Published:
    over 1 year ago
    Yelp5

    I was lucky enough to call Sound Door Services for a 2nd opinion on my noisy garage door. I wanted to have it checked before it stopped working altogether. Another company came and this happened: Called them and told them I had an issue with my garage door, that it was working but making a loud noise. Tech came promptly and the first words he said were, "Your door is broke(n)". He showed me a couple of small cracks in the exterior and a split between 2 panels. He did not inspect the interior at all. He called his boss and gave me a price of $2750.00 - $2200 for the door, $300 for the labor plus tax. I got a written estimate, thanked him and sent him off. I then called Sound Doors. They estimated that they would come around 1 - 3 pm, but actually showed up early. They inspected the door and told me that I had to replace 3 hinges. Total cost, $185.00. The work was done in about 15 minutes, and all is well. Whew! Thanks Sound Doors!

  • Review from J J.

    Published:
    over 1 year ago
    Yelp5

    Chris of Sound Door replaced an old garage door opener for us today. Great job, neat and professional. He asked for my opinion on all optional decisions (placement of light and control). He took time to explain and demonstrate all of the features of the new opener. I feel really confident in the quality of his work, and am very glad I hired Sound Door.

  • Review from Michael C.

    Published:
    almost 2 years ago
    Angi5

    Jon was great. He show up on time, told me what was wrong and quoted me a reasonable price and got work done. I would definitely use him again. Services Rendered: Garage Doors hinge

  • Review from Ganapathy R.

    Published:
    almost 2 years ago
    Angi5

    Prompt response, quick scheduling, upfront pricing, on time and did good job. Services Rendered: Garage Doors spring replacement

  • Review from Ryan R.

    Published:
    over 2 years ago
    Angi5

    responded quickly, price was as estimated, service technician was on time, he was also efficient and amiable. Services Rendered: torsion spring broke

  • Review from Peter X.

    Published:
    over 2 years ago
    Angi5

    Really good and professional service provided. The original builder did a terrible job to install the garage door but thanks for those guys to point it out and fixed the root problem. Will definitely recommend them to anyone. Services Rendered: adjust door track and fix the loosen roil

  • Review from Julie B.

    Published:
    over 2 years ago
    Angi5

    Great! Prompt service and quick fix. Services Rendered: Garage Doors

  • Review from George G.

    Published:
    about 3 years ago
    Angi5

    Jon was prompt to call back to provide upfront pricing and schedule the appointment very next day. He and his colleague came in on-time and performed excellent work as promised. Overall interactions were very professional and courteous. Services Rendered: Garage Door springs and quiet opener

  • Review from Samir M.

    Published:
    about 3 years ago
    Angi5

    Jon Jacobs & the team at Sound Door Services were absolutely fantastic. We called / contacted them online, they were quick to schedule, had very fair pricing (in advance by phone & email), and emailed information with choices which suited our situation. Our door was very old and needed to be replaced. They were able to come quickly after the initial call to evaluate and measure for a new door. Much to our (very pleasant) surprise, when they came to measure for the new door, they quickly evaluated the old one, decided they could fix it, and saved us quite a bit of $. In the process, they have shown their integrity, customer service orientation, and have my loyalty. I really didn't expect to be treated so well, and delighted to leave a review for them (was asked very nicely). Thanks again, Jon! Services Rendered: Garage Door was broken; needed replacement

  • Review from Li Z.

    Published:
    about 3 years ago
    Angi5

    Jon was very responsive with his communications, and his team did a great job. They also walked us through the new technology of the openers and cleaned up all the trash nicely after completion. We are super happy with their work. Services Rendered: replace garage doors and openers

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