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From day one we've had great communication. The quote was competitive and customer service was very responsive by text, email and phone! The owner met with my husband to go over the details. Catherine followed up promptly and when the garage door arrived it was arranged for installation with convenient dates to choose from. Eddy was our installer and had two other gentleman with him to install our new door. It went smoothly- they cleaned up after the install and Eddy went out of his way to assist and review the programming of the openers. He also gave us many tips to extend the life of our new garage door and its parts. Our new opener is very quiet and the new garage door is stunning.
We've needed their services a couple of times now, and they are always quick to respond and are thorough in explaining what needs attention and why. Shai came to us this time, and he was so pleasant and patient and worked quickly. We have great confidence in him. Also, we call one afternoon and they fit us in the next morning! Great service.
Bar was incredibly thorough and meticulous. He took the time to properly inspect our broken garage door and understand the problem, ensuring that only the relevant parts were replaced. Once he began working, everything was replaced within minutes, and the door is now functioning better than ever before. Additionally, he made sure to inform me about his 1-year warranty, even without me asking. Bar clearly demonstrates a deep commitment to his work and the satisfaction of his customers.
We have some garage door hinges break, and Garage Door Pros was able to provide us same day service. Our technician Shai was professional, insightful, and did and excellent job. Will highly recommend.
Many years back I had installed a set of gates at a commercial building we own and manage. From the get go they never worked correctly and were a source of absolute frustration for me and all my tenants. I went through 3 different companies to fix the problems from the original install. Then I was lucky enough to find Bar and Garage Door Pros. Bar came out and analyzed the situation, made recommendations, and finally made the needed changes. This was not an easy fix. Not only was the original work done wrong but my later attempts to make needed changes layered problems on top of problems but Bar stuck with it until it was fixed. Needless to say, they have been working well for the past several years with just routine maintenance needed. If you want your job done right from the beginning, call Bar. You will not be disappointed.
Many years back I had installed a set of gates at a commercial building we own and manage. From the get go they never worked correctly and were a source of absolute frustration for me and all my tenants. I went through 3 different companies to fix the problems from the original install. Then I was lucky enough to find Bar and Garage Door Pros. Bar came out and analyzed the situation, made recommendations, and finally made the needed changes. This was not an easy fix. Not only was the original work done wrong but my later attempts to make needed changes layered problems on top of problems but Bar stuck with it until it was fixed. Needless to say, they have been working well for the past several years with just routine maintenance needed. If you want your job done right from the beginning, call Bar. You will not be disappointed.Diablo Commercial Properties, LLC
Same day repair on a broken garage door spring. Competitive pricing. Michael (the technician who came out) was very friendly, thorough, and answered all of my questions. Definitely recommend Garage Door Pros and will go back to them for future work.
Mike has visited our house twice and has provided excellent service on both occasions. This company is response, conscientious, and trustworthy. So grateful!
I would strongly recommend garage door pro for garage service . Mr. Bar the service guy came into my garage and after inspection he gave me option to repair old one to save money or install brand new garage door opener . He is very nice guy and explained me many things about the new door opener . His installation was quick and clean, everything works perfectly once done!
Needed to replace motor and spring on garage door. Called out garage door pros. They came out that same day and I called late in the day. Unfortunately there was a problem with the way the previous owner installed it.(with many other things I've found at my house ). But they came back fist thing in the morning and fixed it right and running perfectly. Eric was very nice and knowledgeable. He got job done quickly and clean. I'm selling my house and had a house inspection that day, so he needed to get it done before and he did. I also thought their pricing was good. O
Michael was great, very professional, communicates well with what to expect, and got the job done well. Would recommend to anyone I know who needs garage door service.
