Anonymous Review
Published:over 4 years ago
Hired them to do our seamless gutters despite being warned by someone else that they never show. The work was decent, but the warning was one we should have listened to... Getting them to actually show was quite the hassle! Took over a month to get a quote. Finally my husband went down to the office while we were in Show Low one day & they typed one up for him on the spot. Then we were told that we would be contacted in a few days about being put on the schedule. Three weeks later when my husband called to ask why we hadn't heard from them, they very rudely told us we were on their schedule for the following week. The following week they did not show up when they told us they would. My husband called them & they said they would come the next day because they were finishing up a different job. Nice of them to let us know since we sat around waiting for them for half the day. The next day, they sent an email telling us that they didn't have the supplies they ordered for our job & we would have to wait another week for the metal to come in. Can't take accountability & have the guts to even call & tell us this?! Have to send an email?!? After my husband responded that they better show up the following week or not show at all, they finally did show up. But of course, more issues.. They loaded the wrong color of downspouts & the shop is an hour away. After being met with the response that either the job got finished correctly by them that day or the job & $$$ would be going to another company to finish it, they decided it was probably in the best interest to make the 2 hour round trip to go back & get the correct supplies.
Garage Door Handbook