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Bobby came out and fixed an issue left by OGD. He's very knowledgeable and professional. Great job! You have a new customer!
SO grateful for the professionalism and expertise at Avallone! Brian was so helpful, knowledgeable, and friendly. We were having trouble getting our garage door to close, and he was able to come and fix the sensors. Not only that, but he taught me how to troubleshoot it myself in case we ever had that issue again. I was so impressed and cannot say enough about their wonderful service!
My experience was great and I highly recommend if you're looking for really good customer service. I found this business just by a simple search on the internet for a garage spring repair. Brian came out and did the repair really quick. He had my garage door back up and running in no time. He was very nice and knowledgeable to where he explained and showed me everything that he did. Proud to say it's still a few businesses around that takes customer service serious from the secretary, to the scheduler, and Technician......AT AN AFFORDABLE RATE!
BEST garage door company in town. The ladies in office are always very friendly and helpful. The technicians are highly professional and knowledgeable. I will never use anyone else.
I was leaving for a trip the next day and got home from work at 7PM to pack and get ready. The spring on my garage door apparently exploded while i was gone. It bent the frame, rails, and door all up when I tried to open it when I got back. Avalon helped me out a few months ago when a guest ran into my garage door, and I tried their number just on a whim. At 7:30PM on a Saturday night, within 30 minutes, they had a technician there who replaced the spring, the broken casters, managed to bend the frame back into place, and had everything working quicker than I could have believed, better than it even was before. Even with the emergency callout it was still half the cost I expected. Brian was awesome, friendly, knowledgeable, and had a good sense of humor about the whole thing. Cut mine and my fiances stress into pieces. I cannot ever recommend Avallone enough to anyone who needs garage door work.
Knowledgeable and friendly sales, installation, and scheduling personnel. The garage doors we wanted had a long lead time but salesperson found us a great alternative that was available sooner. Scheduler worked with me to find a suitable install date. Installation technician did a fantastic job and communicated function and features well. Quality workmanship all around. Will recommend to anyone seeking overhead door sales or service.
Just thought I'd give proper thanks where it's due. Our garage door (which was ancient) died last week. I googled and found this company. Their price was fair and included labor. The receptionist was a pro and asked some great questions to save them time. Appointment was scheduled and kept within a 2hour window. Installation was professional, not rushed, and complete including setting up the app on my phone, showing functions and taking away the old stuff. 5 out of 5 stars from me and I'll be a lifetime customer for doors etc because of how they handle things
Brian came out and serviced 2 garage doors that were not working properly - they had lacked attention for the last 2 years. He was very knowledgeable and very thorough in getting them up and running again. Programmed the remotes for us as well. The office staff were also efficient in scheduling and making sure the technician knew what he would be working on and to bring the correct parts so the job could be completed the first trip out.