Review from Richard S.
Published:about 13 years ago
Randall E Dender ( Randy) is the owner of this company. In the process of Randy making my fourth bedroom we discovered we had termites in the exterior walls of the garage. Within 45 minutes he had the head guy doing the stucco work, and the termite control guy out here. They were all trying to work out how to fix this problem before our garage fell down. We were so lucky. All of that came about because of we hiring him to enclose a screen porch into another room. I can’t say enough good about Randy and his son Ryan. First of all, they did an excellent job with the room. Ryan is a perfectionist like I am. But he saw what I did not see which I really appreciate. One of their sayings is that this is your home not your construction site. They put a plastic barrier so that none of the dust from the construction, nothing came into this house. In the process of doing it we had the stucco inspected and that is when they found the termites. We were at a point where the corner was just about gone. There was nothing external to show termite destruction like there was. I was standing there in tears. He just took over and called everybody that needed to do whatever and took care of it. It did cost us a chuck of money but it was not unreasonable amount. I trust him totally for what he charged us for the work he has done. The room was done exactly on track as he told me. When I wanted built-in cabinets he actually gave me the cabinet maker’s name and requested me to work directly with him so that it would cost me less. The room was finished very timely and then all the other things just kept happening. The added room cost $10000. They did everything like the electrical, the hard board siding at the back, stucco on the side, they matched the paint perfectly, painted everything, they did the carpeting, the trimming on the windows and everything was absolutely perfect from beginning to the end. They had someone else to do the stucco work. They were so good in asking what needs to be done and in helping me make the decisions. They just took the stress out of home improvement. The garage ended up costing us $30000 before we were done. But it was totally rebuilt both inside and outside with new garage door, entry door, and electrical. They even installed new window for the new room. While doing the garage they had to build a temporary structure to hold the garage up because it was eaten totally out by termites and they rebuilt all the exterior walls, put in a new garage door, retained the same windows as it was fine but it had to come out and redone. They also painted inside and outside for that project. They had to refinish the interior walls. He did exactly the same thing as he did in the other room since all of the old structure was eaten up by termites and had rebuild two exterior walls. So he did what he did on the back corner where we had the screen porch. They also had to do some additional wiring for the garage door opener and additional lights. They replaced the exterior lights too. That was in combination with stucco people because originally there was stucco work on both walls. They had to re-do all of that. They went the extra mile they went all the way around this house, took off the stucco and put it back on the way as it should have been applied so that the termites cannot get into anywhere else. Originally stucco was not applied properly and that was the reason why termites got into the garage walls. My house is 20 years old. They went back and re-did all the way around the house below the foundation line. I have had positive experience with these people. It cost us a lot of money but they did an awful lot of work. They gave us quality work for the money we paid. I am retired and my husband is state employed and we don’t have a lot of money but they have been very fair. Another positive about them was that Randy gave you every estimate upfront in writing, detailed what work would be done and if there were any changes he would let me know. I knew right where we were and what it would cost, basically saying that communication was excellent throughout this process. I think that is unusual. We did not have that when the house being built.
Services Rendered: I had Dender Construction to enclose our screened porch and made our fourth bedroom for me.
Garage Door Handbook